Recreation Attendant

Omni Hotels & Resorts; Bedford (Bedford County); On-site; USD 10,000 - 60,000; Full time

Job description

Location

Omni Bedford Springs Resort & Spa

Join our award-winning team at the luxurious Omni Bedford Springs Resort & Spa. This destination combines rich history and historic charm with modern amenities, offering unparalleled service to travelers each year. Our associates enjoy a dynamic work environment, comprehensive training, and a culture of respect, gratitude, and empowerment. If you're friendly, motivated, and passionate about service, consider joining us.

Job Description

Be a part of history and join us at the #1 resort in the Mid-Atlantic region.

Responsibilities

1. Report to work on time and in uniform when scheduled.
2. Greet and converse with guests enthusiastically.
3. Promote all programs, including daily activities, family programs, and holiday events.
4. Maintain clear communication with essential departments.
5. Participate actively in ensuring the safety and enjoyment of all programs.
6. Assist with general resort duties as assigned.
7. Treat everyone—managers, associates, and guests—with courtesy and respect.
8. Become proficient with the Point of Sale and reservation systems.
9. Assist with routine cleaning of recreation areas and equipment.
10. Cross-utilize in all recreation areas when scheduled.
11. Complete daily checklists thoroughly.
12. Properly complete recreation waivers.

Retail Store

1. Check guests in and out properly.
2. Organize the retail space appropriately.
3. Provide property-wide information to guests.
4. Greet guests promptly with attention.
5. Upsell retail items.
6. Promote recreational activities.
7. Maintain cleanliness of the retail space.

Group Recreation

1. Implement planned agendas and activities.
2. Collaborate closely with Group Recreation Managers and Supervisors.
3. Independently run programs.
4. Represent the department professionally and serve as a point of contact for group contacts.
5. Officiate tournaments.
6. Learn the charging procedures for corporate group programs.

Qualifications

Omni Hotels & Resorts is an equal opportunity employer, including veterans and individuals with disabilities. The EEO Law poster and its supplement are available via the provided links. If you need assistance applying, please email [e-mail].