Recreation Assistant - Garey Park

City of Georgetown; United States; On-site; USD 22,000 - 27,000; Part time

Job summary

The City of Georgetown, Texas is seeking a part-time Customer Service Assistant for Garey Park. You will help participants, register members, process payments, and ensure safety and order during activities and events. Some evenings and weekends are required.

You will assist with basic reporting, front-desk duties, and light maintenance as needed, contributing to a positive, welcoming park experience.

Qualifications

• Minimum high school education or equivalent with 6 months of customer service experience.
• Cash handling familiarity preferred.
• CPR and First Aid knowledge or certification within 6 months.

Responsibilities

• Provide customer service to participants, programs, and customers at Garey Park.
• Register participants, collect payments, and reconcile receipts at shift end.
• Process member paperwork and changes, including EFTs and payments.
• Monitor activities to ensure safety and compliance with rules.
• Distribute recreation equipment and open/close the center per procedures.
• Respond to inquiries and document incidents or reports.

Skills

Customer service

Cash handling

Effective communication

Teamwork

Problem solving

Mathematical accuracy

Education

High school diploma

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Performs customer service duties at Garey Park. Monitors activities of participants, issues equipment and provide program and membership information to customers. This is a part time, regular position.

ESSENTIAL FUNCTIONS:

• Provides customer service to all participants in activities and programs at area of assignment.
• Registers participants and members for activities, programs and services; collects pay for fees and memberships and reconciles receipts and cash register at the end of shift.
• Processes member paperwork, including address changes, member cancellations, new members, electronic funds transfers and payments.
• Monitors activities offered through the City Parks & Recreation Division to ensure compliance with rules and policies and safety guidelines.
• Distributes recreation equipment to customers.
• Opens and closes center according to established policies and procedures.
• Responds to inquiries and/or complaints from citizens and contract instructors.
• Completes report forms including incident/accident and facility tracking reports.
• Assists other staff members with computer input for programs, filing of forms, and flyer distribution.
• Performs routine maintenance and cleaning in and around facility.
• Participates and assists with monthly special events and programs (evenings & weekends) or other duties as assigned.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

High school graduate, or equivalent. Six (6) months of customer service or public contact. OR Any combination of experience, education and/or training that provides the required knowledge, skills, and abilities. Cash handling skills, preferred. Knowledge of: CPR and First aid procedures. Customer service practices and procedures. Money handling practices and procedures. City policies and procedures. Skill in: Communicating effectively, both orally and in writing. Working well with adults and children. Establishing and maintaining effective working relationships. Monitoring center health and safety compliance policies and procedures. Resolving customer complaints and concerns. Taking messages and writing reports. Performing basic math calculations to make change.

LICENSES AND CERTIFICATION REQUIREMENTS:

Valid Class "C" Texas Driver's License Must possess or must obtain CPR certification within six (6) months from date of employment. Must possess or must obtain First Aid certification within six (6) months of employment.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT:

Standing, sitting, walking, lifting, carrying, pushing, pulling, reaching, handling, fine dexterity, crouching, bending, vision, hearing, talking, use of foot controls. May be subject to extended periods of standing, sitting, bending, reaching, kneeling and lifting such as setting up, conducting, and cleaning up program activities. Chemicals and recreation equipment.

Hiring Range: $15.86 - $19.86, hourly.

Regular-Part time

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! The City of Georgetown, Texas, with a population of 106,907 (July 2025), is located 30 miles north of Austin along I-35. Known for its engaged, educated community, award-winning parks and trails, and small-town character amid rapid growth, Georgetown is guided by five core values: Integrity, Respect, Service, People-centered, and Adaptability.

The City of Georgetown is an equal opportunity employer.

Offers of employment with the City of Georgetown is contingent upon: Proof of education, certification(s) and experience as listed on the employment application based on the job posting requirements.

Satisfactory results from a pre-employment drug screening, criminal history background and driving record check.

Legal authorization to work in the United States without sponsorship.

* *The City of Georgetown confirms verification of employment using E-Verify. E-Verify checks the information against records held by the Social Security Administration (SSA) and the Department of Homeland Security (DHS) to confirm whether the employee is legally eligible to work in the U.S.

For more information about the City of Georgetown, visit our website at https://www.georgetowntexas.gov