Tennis Center Assistant

City of Georgetown, TX; United States; On-site; USD 24,000 - 30,000; Part time

Job summary

The City of Georgetown, Texas, is seeking a part-time front desk associate at the Tennis Center to provide direct customer service, handle court reservations, process registrations and payments, and assist with merchandise as needed.

This role requires a high school diploma, 1 year of customer service and cash handling experience, CPR/First Aid/AED certification within 6 months, and weekend availability; good communication with adults and children is essential.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of full-time customer service and cash handling experience.
• Knowledge of city recreation policies preferred.

Responsibilities

• Greet customers, answer phones, take court reservations and enforce rules.
• Respond to inquiries and complaints from citizens politely.
• Register participants for lessons/classes and collect fees.
• Open/close the Tennis Center and perform prep and maintenance tasks.
• Work evenings and weekends, and assist with special events.

Skills

Customer service

Cash handling

Communication

Teamwork

Education

High school diploma or equivalent

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Assists in the general operations at the Tennis Center by providing direct customer service to patrons.

ESSENTIAL FUNCTIONS:

• Greets customers, answers phones, makes court reservations, and enforces facility rules.
• Responds courteously to inquiries and/or complaints from citizens.
• Checks out equipment for use at the tennis center.
• Registers participants for lessons/classes; collects fees.
• Performs program and membership registration; collects fees.
• Sells merchandise in pro shop.
• Collects payments, balances cash drawer, and prepares daily cash balance reports.
• Completes report forms to include incident, and accident reports.
• Opens and closes the Tennis Center; performs preparation duties and routine maintenance.
• Participates and assists with special events and programs (evenings and weekends).
• Performs first aid as necessary.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent.
• One (1) year of full-time customer service and cash handling experience.
• OR Any equivalent combination of experience, education and/or training that provides the required knowledge, skills, and abilities.
• Tennis knowledge preferred.
• Knowledge of: City recreation policies, procedures, rules and regulations.
• Effective customer services practices.
• Skill in: Communicating effectively, both orally and in writing.
• Working well with adults and children.
• Establishing and maintaining effective working relationships.
• Reading manuals, office memos, and warning labels.
• Taking messages and writing reports.
• Performing basic math calculations to collect fees and to make change.
• Interpreting policies and procedures.

LICENSES AND CERTIFICATION REQUIREMENTS:

• Certified in CPR /First Aid/AED within 6 months of employment.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT:

• Standing, sitting, walking, lifting, carrying, pushing, pulling, reaching, handling, fine dexterity, kneeling, crouching, crawling, bending, twisting, climbing, balancing, vision, hearing, talking, use of foot controls.

Weekend work is required.

Hiring Range: $17.49 - $21.91, hourly.

Regular-Part time

If you like wild growth and working with happy, enthusiastic over-achievers, you\'ll enjoy your career with us!

#LoveWhereYouWork!

The City of Georgetown, Texas, with a population of 106,907 (July 2025), is located 30 miles north of Austin along I-35. Known for its engaged, educated community, award-winning parks and trails, and small-town character amid rapid growth, Georgetown is guided by five core values: Integrity, Respect, Service, People-centered, and Adaptability.

The City of Georgetown is an equal opportunity employer.

Offers of employment with the City of Georgetown is contingent upon: Proof of education, certification(s) and experience as listed on the employment application based on the job posting requirements. Satisfactory results from a pre-employment drug screening, criminal history background and driving record check. Legal authorization to work in the United States without sponsorship.

The City of Georgetown confirms verification of employment using E-Verify. E-Verify checks the information against records held by the Social Security Administration (SSA) and the Department of Homeland Security (DHS) to confirm whether the employee is legally eligible to work in the U.S.

For more information about the City of Georgetown, visit our website at https://www.georgetowntexas.gov