Recreation Assistant (Fitness Support)

U.S. Department of the Navy; Portsmouth (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

The U.S. Department of the Navy is hiring for a fitness support assistant position at the Norfolk Naval Shipyard in Portsmouth, VA. The role involves customer service, supervising fitness activities, conducting classes, and ensuring facility maintenance and safety. The ideal candidate will be certified in CPR, First Aid, and possess knowledge of fitness principles and cash handling procedures.

Qualifications

• Knowledge of MWR policies and fitness principles.
• Ability to develop and deliver fitness training.
• Experience in cash handling procedures.

Responsibilities

• Providing customer service and overseeing facility use.
• Conducting fitness orientation and monitoring activities.
• Maintaining equipment and ensuring safety standards.

Skills

Customer Service

Cash Handling

Fitness Knowledge

Effective Communication

Presentation Skills

Education

CPR and First Aid Certification

Automated External Defibrillator Certification

Navy Basic Fitness Certification

Tools

Microsoft Office

Job description

This position is assigned to the Non-Appropriated Fund (NAF) Fitness, Sports, and Deployed Forces Support Branch; Fleet Readiness; Commander, Navy Installations Command (CNIC) Norfolk Naval Shipyard located in Portsmouth, VA. Incumbent serves in an assistant or support capacity and may perform any or all of the following duties within either of the following sections of the Fitness, Sports, and Deployed Forces Support Branches.
Duties

Administrative Support (includes but not limited to): Provides customer service to patrons using the facility, to include greeting customers; checking identification cards to ensure only authorized users are entering facility; issuing and receiving gear/equipment; and registering patrons for facility use, events, and/or classes. Answers telephone, providing information in regard to facility hours of operation, upcoming special events and programs, etc. Completes the Daily Activity Reports, handling cash where fees apply, verifying the amount of money collected and dropping the cashier bag in the drop safe. Assists in planning, scheduling, and publicizing various activities and maintaining related supplies in order to attract and motivate participants. Oversees the sale of retail items associated with activities. Evaluates the effectiveness of ongoing Morale, Welfare and Recreation (MWR) fitness activities from the standpoint of participants' responses, resources, and program objectives. Monitors patrons, volunteers and contractors at the assigned program/event and reports any issues to management. Assists in the selection of fitness, sports, and aquatics activities to be offered, both within the required basic program categories and additional ones possible through available resources and desirable in terms of participant's interests and needs.

Instructional Support (includes but not limited to): Monitors assigned participants in indoor and outdoor activities to include intramural sporting events. Conducts instructional classes in the assigned recreational area. Performs basic fitness orientation; identifies and corrects unsafe fitness techniques. Demonstrates procedures common to the activities and instructs in the use of related equipment. Establishes/reviews the schedule of events, conducts tours, sets-up/prepares gymnasiums/facilities/playing fields prior to scheduled start time for events (e.g., lap swim, lifeguard training, exercise programs, races, pool parties, sporting events, etc.). Ensures adherence to regulations and safety procedures.

Facility/Equipment Maintenance (includes but not limited to): Ensures facility and sporting fields are open and/or closed at the posted time. Monitors and checks the security of premises. Monitors activity within the facility, circulating among the patrons to assist with basic use of equipment/gear and to maintain good order and discipline. Ensures athletic playing surfaces are properly maintained, safe, and ready for play. Assists in properly cleaning and maintaining equipment/facilities, maintains inventory, performs general janitorial services to ensure interior spaces are in a clean, neat, and orderly state at all times (e.g., sweeping and mopping floors; dusting and cleaning workout areas, mirrors, bathrooms, and locker areas; straightening equipment and accessories, etc.).Makes minor repairs to facilities and equipment when appropriate and assists with outdoor maintenance. Reports maintenance problems, material deficiencies, and unsafe conditions or discrepancies that cannot be repaired in-house to the supervisor.

Requirements

• Must pass all applicable records and background check.
• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• Must have or be able to obtain and maintain Cardiopulmonary Resuscitation and First Aid Certification
• Must have or be able to obtain and maintain the following certificates within 90 days of hire: Automated External Defibrillator Certification, Blood-borne Pathogen Certification, and Navy Basic Fitness Certification.
• Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations. (Review required documents section for more information.)

Qualifications
Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

A qualified candidate must possess:


Knowledge of MWR policies, rules, and regulations involving the work area.

Knowledge of basic arithmetic to compute charges, disperse change accurately, and prepare reports.

Knowledge of cash handling procedures.

Knowledge of basic fitness, aquatics and sports principles.

Knowledge of safe use and operation of fitness equipment, facility operations, and basic fitness equipment maintenance/repair.

Skill in the use of Microsoft Office Programs (e.g., Word, Excel, Power Point, Outlook) and others as they relate to fitness, sports and aquatics programming.

Skill and ability to provide fitness, aquatics and sports training or orientation.

Ability to competently and independently carry out day to day recreation operations.

Ability to develop and effectively deliver presentations and/or training.

Ability to communicate effectively both orally and in writing.