Recreation Activities and Sales/Membership Manager

Omni Hotels & Resorts; Delta Charter Township (MI); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic individual to oversee membership experiences and coordinate exciting events at a renowned resort. This role involves soliciting recreational day group trips and enhancing membership offerings while ensuring exceptional service. Join a team that values your well-being and offers a supportive environment with comprehensive benefits. If you are passionate about hospitality and thrive in a fast-paced setting, this opportunity is perfect for you. Embrace the chance to work in a beautiful location and make a meaningful impact on guests' experiences.

Benefits

Comprehensive Healthcare Coverage

Paid Time Off

401(K) Matching Plan

Voluntary Benefits Program

Complementary Golf, Skiing and Riding

Discounts on Dining and Spa Services

Employee Assistance Program

Qualifications

• 3+ years of relevant experience in event promotion or marketing.
• Excellent communication and interpersonal skills are essential.

Responsibilities

• Oversee Membership experience and coordinate major events.
• Solicit and market the BW Club to enhance membership offerings.
• Maintain communication with departments for smooth event execution.

Skills

Interpersonal Skills

Event Promotion

Marketing Experience

Communication Skills

Attention to Detail

Adaptability

Education

College Diploma

Job description

Location

Omni Mount Washington Resort & Spa

As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.Omni Mount Washington Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa may be your perfect match.

Job Description

This position will be responsible for solicitation and booking of recreational day group trips to the resort. This would include alpine and Nordic skiing, weekly school programs, scenic gondola trips, canopy tour, guided bike/hike trips, golf tournaments and golfing groups, and any other recreational activities. This position will also be responsible for bringing in new memberships into the BW Club and enhancing the membership offerings during the year. This position would oversee major events at the ski area and golf clubhouse. This position will also have oversite of Membership experience and will direct Membership Manager and Membership Supervisor

Our team members enjoy a wealth of benefits and perks, including:

• Comprehensive healthcare coverage with options for medical, dental, and vision plans.
• Paid time off for relaxation and rejuvenation.
• Financial security through a 401(K) matching plan and pre-tax Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
• A great voluntary benefits program that includes: critical illness, hospital indemnity, and accident coverage, life and AD&D insurance, legal services, and identity theft protection, access to whole life insurance, telemedicine, and pet insurance.
• Complementary Golf, Skiing and Riding.
• Discounts on dining, retail, and spa services, as well as savings on ski, golf rentals, and other activities.
• Support services including an Employee Assistance Program (EAP), TravelConnect for emergencies while traveling, and adoption services.

Join us and thrive in an environment where your well-being is valued and supported.

Responsibilities

• • Oversite of Membership experience on a day-to-day basis. Direct membership of staff on policies and procedures.
  • Solicits Day ski area groups that do not require guest rooms and works closely with Ticket and Sales Managers.
  • Solicits and markets the BW Club to build the current membership.
  • Coordinates with others the major events at the ski area, Golf clubhouse and membership.
  • Participates with the resort team that is responsible for the creation and implementation of summer and winter events, theme weekends and social activities programs.
  • Maintain communications with all departments throughout the resort regarding special events, working closely with the Sales, Banquet and Set-up departments to ensure smooth, properly scheduled events.
  • Works closely with the Executive Team and the Marketing Department for planning and
  • Works with CS Manager for generating Banquet Event Orders, spec sheets, agendas, check requests, special lodging requests and all other necessary paperwork for major events and special activities.
  • Maintains files for each special event
  • Evaluates and summarizes each special event and follows up with the appropriate executives in a timely and accurate manner.
  • Maintain communications with all departments throughout the resort regarding groups and special events, working closely with Ski ops, Sales, Banquet and Set-up departments to ensure smooth, properly scheduled events

Qualifications

• College Diploma, plus three (3) years relevant experience or an equivalent combination of training, experience, and/or education.
• Event promotion/implementation and/or Marketing experience preferred.
• Must have excellent interpersonal skills.
• Must provide excellent service to internal and external customers.
• Must have excellent oral and written communication skills.
• Must be attentive to detail.
• Must have the ability to adapt to unexpected situations.
• Must be punctual and reliable.
• Must be able to remain calm and portray a friendly demeanor in stressful situations.
• Must be willing to work weekends, holidays, and occasional evenings.
• Must be able willing to work in unfavorable weather conditions.
• Must be able to ski and/or snowboard at and expert level.
• Must be available to work flexible hours to include nights, weekends, and holidays