Recovery Technician: 24/7 Residential Care & Support

Agape Network; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Licensure supervision hours

CEU support

403(b) retirement plan

Job summary

Agape Network operates a 132-bed residential treatment program for women in recovery, including pregnant and parenting mothers with their children present. Recovery Technicians provide essential, steady supervision and care beyond therapy office hours.

Responsibilities include supervising daily structure, documenting behavior and safety, assisting with medications, and maintaining a safe environment. Roles cover day, evening, overnight, and weekend shifts to staff the program 24/7.

Qualifications

• Experience in residential treatment, group homes, or similar care settings.
• Ability to document clearly and consistently in writing.
• CPR/BLS certification and crisis prevention training are a plus.

Responsibilities

• Supervise and support clients through daily program structure: wake-ups, meals, groups, chores, curfew, lights out.
• Observe and document behavior, mood, safety concerns; escalate as needed.
• Supervise and document client self-administration of medication.
• Conduct room and safety checks; manage searches and belongings per policy.
• De-escalate conflict and respond calmly and honestly to incidents.
• Support mothers with their children in the milieu: routines and boundaries.
• Transport clients to appointments as needed.
• Maintain a clean, safe, and dignified environment.
• Hand off clearly at shift change to ensure continuity.

Job description

Recovery Technicians are the people our clients see most. You are on the floor of a 132-bed residential treatment program for women in recovery — including pregnant and parenting mothers who have their children with them — and you are there for the parts of recovery that do not happen in a therapy office.

The 6am wake-up. The hard afternoon. The 3am panic. The morning someone's kid needs breakfast and their mom is 11 days sober and holding on.

You are not a security guard and you are not a babysitter. You are the steady adult in the building, and this program does not work without you.

WHAT YOU'LL DO

• Supervise and support clients through the daily structure of the program - wake-ups, meals, groups, chores, curfew, lights out
• Observe and document behavior, mood, and safety concerns, and escalate what matters
• Supervise and document client self-administration of medication
• Conduct room and safety checks, and manage searches and belongings per program policy
• De-escalate conflict, and respond to incidents calmly and honestly
• Support mothers with their children in the milieu — routines, boundaries, parenting practice
• Transport clients to appointments as needed
• Keep the environment clean, safe, and dignified
• Hand off clearly at shift change so the next person walks into a real picture, not a guess

WHO WE'RE LOOKING FOR

• Someone who shows up. Reliability is the single most important quality in this job.
• Steady under pressure. Things happen here at 2am.
• Respectful about addiction and mental illness. Our clients are not their worst day.
• Willing to document. If it is not written down, it did not happen.

NICE TO HAVE

• Experience in residential treatment, substance use, group homes, assisted living, hospital, or corrections
• Personal or family recovery experience — many of our strongest staff have it
• Current CPR/BLS
• Crisis prevention or de-escalation training (CPI or equivalent)

No behavioral health experience? If you have worked direct care anywhere — a nursing home, a hospital, home health, a group home — the skills transfer and we train the rest.

SHIFTS

All openings are available across days, evenings, overnights, and weekends. Tell us on your application which you want. We will work with your schedule where we can. This building has to be staffed around the clock, which means there is usually a shift that fits.

WHO WE ARE

Agape Network is a nationally accredited, faith-founded behavioral health system that has served South Florida for 42 years. We started in a trailer, helping one woman at a time. Today we are 200+ staff serving roughly 1,500 clients a month across Miami-Dade and Monroe, and we have been awarded a CCBHC-PDI SAMHSA grant.

Who you would work with: a team of Recovery Technicians and Lead Recovery Technicians, our residential therapists and case managers, a nurse and an on-call APRN, and an Assistant Residential Manager who runs the floor. You are never the only person in the building, and there is always someone to call.

BENEFITS

Health, dental, and vision insurance. Paid time off. Licensure supervision hours. CEU support. 403(b) retirement plan.

HOW TO APPLY

Apply through this posting — it takes about three minutes. A member of our team calls every qualified applicant. If you need any accommodation during the application or interview process, contact our HR team directly and we will arrange it.