Recovery Support Specialist

Cumberland Heights Foundation Inc; Pegram (TN); On-site; USD 21,000 - 28,000; Full time

Job summary

Cumberland Heights Foundation Inc. in Pegram, TN, is seeking a Recovery Assistant to monitor a group of patients and help maintain a safe, therapeutic milieu while supporting clinical staff with patients’ daily needs.

The role includes welcoming new patients, assisting with rounds and safety, coordinating with activities and 12‑step programs, documenting care in the electronic record, and helping manage communications. Shifts may include weekends and overnight duties.

Qualifications

• High school diploma or GED is required with Bachelor’s degree preferred.
• One (1) year experience in addictions treatment preferred.
• CPRS certification is preferred but not required.
• Valid Tennessee Driver’s License preferred (may use company van to transport patients).
• Intermediate computer skills including Microsoft Outlook, Word and Excel.
• Ability to problem-solve, analyze, and interpret information.
• Ability to adapt to changing circumstances and patient needs in a fast-paced environment.
• Ability to be open and culturally sensitive to a wide variety of patients’ experiences.
• Excellent written and oral communication skills with the ability to effectively speak, read and write in English.
• Ability to interact with patients and co-workers in a collaborative and courteous manner while providing guidance, instruction, and training.
• Ability to model/teach the 12 Step programs and philosophy.

Responsibilities

• Welcomes new patients and/or family members to campus, assisting with orientation to the campus and program as directed.
• Assists in managing patient community as a therapeutic milieu, holding patients accountable for behavior consistent with community guidelines and recovery, consulting with clinical staff as needed.
• Assists with community groups, in-house and outside 12 step meetings, and 12 step discussion/study groups as assigned.
• Monitors patients, including making rounds and bed checks as assigned, assisting to create a safe treatment environment.
• Transports patients to 12 Step meetings and/or other therapeutic recreation activities as assigned, operating within the guidelines of the Fleet Management Safety Program.
• Assists Activities Services staff members with recreation, art, music, and adventure based therapies as assigned.
• Utilizing Handle with Care, de-escalates potential and actual crisis situations as needed.
• Performs CPR and First Aid as needed.
• Participates in team meetings, treatment plan reviews, staff meetings, and quality management activities as assigned.
• Documents pertinent information into the electronic patient record.
• Recommends ways to improve the quality and delivery of services.
• Ensures proper handling and distribution of company funds.
• Maintains confidentiality of company and patient information.
• Reacts productively to change.
• Performs other duties as assigned.

Skills

Problem-solving

Analytical thinking

English communication

Interpersonal skills

De-escalation

12-step knowledge

Crisis management

Education

High school diploma or GED

Bachelor’s degree preferred

CPRS certification preferred

Tennessee Driver’s License preferred

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Cumberland Heights Foundation Inc. in Pegram, TN, is seeking a Recovery Assistant to monitor a group of patients and help maintain a safe, therapeutic milieu while supporting clinical staff with patients’ daily needs.

The role includes welcoming new patients, assisting with rounds and safety, coordinating with activities and 12‑step programs, documenting care in the electronic record, and helping manage communications. Shifts may include weekends and overnight duties.