Recovery Services Supervisor - Behavioral Health

Gandara Center; Chicopee (MA); On-site; USD 54,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Pet insurance

Paid vacations

Paid holidays

Discretionary days

Mileage reimbursement

Job summary

Gandara Center in Chicopee, MA seeks a Recovery Support Supervisor to lead the Substance Use Division team, supervise direct care staff and ensure client safety. You will respond to crises, advocate for residents, maintain records, and collaborate with the Program and Clinical Directors to improve care quality and continuity.

Qualifications include a Bachelor's in a human services field or 4 years of SUD/MH experience, supervisory background, and a valid driver's license; bilingual ability

Qualifications

• Bachelor’s Degree in human services field or four years’ experience working with individuals with SUD or MH disorders in a residential, outreach, inpatient or outpatient setting.
• Past supervisory experience is required.
• Valid driver’s license, auto insurance, ability to meet agency’s driving requirements, and ability to assume travel assignments related to work.
• Bi-lingual and/or bi-cultural preferred.

Responsibilities

• Supervise and support direct care staff and conduct regular bi-weekly supervision meetings with staff.
• Maintain supportive contact with residents to assess needs, monitor progress, advocate for them, and intervene during crises.
• Develop strong, supportive relationships with clients to ensure care, safety and well-being.
• Cultivate and manage a positive milieu where residents feel safe and encouraged to grow.
• Maintain client records per licensing standards and agency policies.
• Respond to after-hour crisis management and participate in on-call rotation.
• Participate in staff meetings, supervisions, case conferences, and training to improve service quality.
• Collaborate with Program Director and Clinical Director to enhance service quality and continuity of care.
• Work with other care providers to facilitate continuity of care for residents.
• Complete all paperwork promptly including case notes and incident reports.
• Be a constructive member of the multi-disciplinary team to enhance recovery processes.

Skills

Supervisory experience

Bilingual (Spanish/English)

Education

Bachelor’s Degree in Human Services

4+ years experience in SUD/MH settings

Job description

Gandara Center in Chicopee, MA seeks a Recovery Support Supervisor to lead the Substance Use Division team, supervise direct care staff and ensure client safety. You will respond to crises, advocate for residents, maintain records, and collaborate with the Program and Clinical Directors to improve care quality and continuity.

Qualifications include a Bachelor's in a human services field or 4 years of SUD/MH experience, supervisory background, and a valid driver's license; bilingual ability