Recovery Patient Engagement Lead & Supervisor

Jasper Grove Recovery; Indianapolis (IN); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Vision insurance

Medical insurance

Dental insurance

401K

Paid time off

Family leave

Job summary

Jasper Grove Recovery in Indianapolis, IN seeks a Patient Engagement Lead to supervise engagement specialists and support recovery-focused activities. The role includes training, scheduling, monitoring productivity, and coordinating transport and off-site enrichment, with a strong emphasis on documentation and policy adherence.

We require a high school diploma or GED, 1+ year of relevant experience, and the ability to remain calm in high-stress situations.

Qualifications

• High school diploma or GED required.
• 1+ year experience with substance abuse populations preferred.
• Ability to remain calm in stressful or high-risk situations.
• Skilled in de-escalation and harm prevention.
• Strong problem-solving and critical thinking skills.
• Authorization to work in the US required.
• Crisis Intervention Training preferred.

Responsibilities

• Supervise all patient engagement specialists
• Provide training for all new patient engagement specialists
• Create and manage daily schedules for patient engagement specialists
• Monitor productivity and ensure adequate coverage among specialists
• Track patient engagement processes and provide feedback and guidance
• Ensure proper documentation by patient engagement specialists
• Host monthly staff meetings for all patient engagement specialists
• Schedule transportation for patients
• Coordinate off-campus enrichment activities with outside vendors
• Lead community meetings to discuss treatment aspects and resolve patient conflicts
• Oversee daily facility cleaning duties as assigned
• Work as a dependable, independent member of the treatment team
• Commit to ongoing learning and teamwork

Skills

De-escalation

Conflict management

Problem solving

Crisis Intervention Training

Stress management

Authorization to work in the US

Education

High School Diploma / GED

Job description

Jasper Grove Recovery in Indianapolis, IN seeks a Patient Engagement Lead to supervise engagement specialists and support recovery-focused activities. The role includes training, scheduling, monitoring productivity, and coordinating transport and off-site enrichment, with a strong emphasis on documentation and policy adherence.

We require a high school diploma or GED, 1+ year of relevant experience, and the ability to remain calm in high-stress situations.