Compassionate Patient Transport & Engagement Specialist

Jasper Grove Recovery; Indianapolis (IN); Sur place; USD 22 000 - 25 000; Plein temps

Résumé du poste

Jasper Grove Recovery seeks a Transport Patient Engagement Specialist to support patients with care and dignity in Indianapolis. You will transport patients to designated areas, communicate with staff, and ensure patient confidentiality while following HIPAA and safety protocols.

The role requires a valid driver’s license, a clean driving record, and a willingness to engage with patients in a caring, professional manner.

Qualifications

• High School Diploma or equivalent; or equivalent experience.
• Valid, unrestricted driver's license.
• Clean driving record for at least 3 years.
• Must be committed to a drug-free lifestyle and responsible alcohol use.
• Personal passion or interest in substance abuse issues strongly preferred.

Responsabilités

• Maintain demonstration of values and mission statement
• Establish communication with patients and coworkers to improve quality of service and patient satisfaction
• Transport patients to the facility to designated areas in an efficient and timely manner
• Follow routing and scheduling instructions given by the Dispatch Manager
• Accompany patients inside the facility upon arrival and deliver communication to the Receptionist and Dispatch Manager regarding the drop off
• Offer comfort and support to patients and their families
• Respect and protect patient confidence and confidentiality by keeping all sensitive and patient information private
• Follow all protocols and procedures to ensure safe delivery of patients and their possessions
• Possess excellent driving capabilities
• Possess the ability to de-escalate situations
• Maintain a secure, clean, and healthy work environment
• Routinely comply with the standards set forth by HIPAA
• Work as a highly dependable, independent member of the treatment team
• Ability to maintain flexibility in work schedule
• Must be a committed team player willing to learn new skill sets

Formation

High School Diploma or equivalent

Description du poste

Jasper Grove Recovery seeks a Transport Patient Engagement Specialist to support patients with care and dignity in Indianapolis. You will transport patients to designated areas, communicate with staff, and ensure patient confidentiality while following HIPAA and safety protocols.

The role requires a valid driver’s license, a clean driving record, and a willingness to engage with patients in a caring, professional manner.