Recovery-Focused Client Access Specialist

Community Support Services; Akron (OH); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Health, Dental, and Vision insurance

401(k) with 5% employer contribution

Paid holidays and PTO

Job summary

Community Support Services is seeking a Client Access Specialist to provide recovery-focused case management for newly opened clients. You will act as a service broker, coordinating evaluations, developing treatment plans, and aiding benefits access in a trauma-informed framework.

Responsibilities include facilitating 90‑day initial engagement, coordinating care with regional teams, and assisting clients with housing and benefits to maximize independence and community integration.

Qualifications

• Minimum of Associates Degree in a Human Service field required.
• LSW Licensure Preferred.
• A car and a valid Ohio driver’s license and insurability through Agency’s insurance carrier. Ability to work a flexible work schedule.

Responsibilities

• Engage individuals newly referred for the initial 90 days of service.
• Coordinate and monitor evaluations (psychiatric, medical, vocational), surveys, and assessments.
• Develop and update the treatment plan to include required services and explanations of availability, intensity and duration.
• Assist clients with applying for and establishing needed benefits and housing programs.
• Coordinate with regional team staff to transition clients to CRS when appropriate.
• Support clients in attending New Day Court hearings and completing program requirements.

Education

Associates Degree in a Human Service field

Job description

Community Support Services is seeking a Client Access Specialist to provide recovery-focused case management for newly opened clients. You will act as a service broker, coordinating evaluations, developing treatment plans, and aiding benefits access in a trauma-informed framework.

Responsibilities include facilitating 90‑day initial engagement, coordinating care with regional teams, and assisting clients with housing and benefits to maximize independence and community integration.