Recovery Care Navigator

Bay Cove Human Services; Somerville (MA); On-site; USD 46,000 - 48,000; Full time

Job summary

Bay Cove Human Services in Somerville, MA seeks a Care Coordinator to help residents access and coordinate medical, behavioral health, and substance use services, including MAT, insurance, and aftercare planning. The role emphasizes partnership with residents and coordinating care across disciplines.

The position involves triage to prevent gaps in care, discharge planning, and collaboration with a multidisciplinary team to monitor progress and maintain documentation.

Qualifications

• Coordinate medical, behavioral health, and substance use services for residents.
• Maintain relationships with providers and family members as needed.
• Document services and referrals in compliance with agency requirements.

Responsibilities

• Maintain partnerships and an updated database of community resources and services.
• Serve as the primary point of contact for resident care planning and support.
• Connect residents with substance use, mental health, healthcare, and community resources.
• Coordinate medical, behavioral health, MAT, and psychiatric care for residents.
• Prevent gaps in care through triage, facilitating access, treatment coordination, and follow-up.
• Assist residents with insurance, appointments, transportation, and healthcare access.
• Coordinate communication among providers, counselors, agencies, courts, and healthcare partners.
• Support discharge planning, aftercare development, and post-discharge follow-up.
• Collaborate with multidisciplinary teams to monitor progress and adjust treatment plans.
• Document services, referrals, and resident records in compliance with agency requirements.
• Provide crisis prevention and intervention, escalating to the appropriate party when needed.

Skills

Care coordination

Multidisciplinary teamwork

Crisis intervention

Communication skills

Job description

Bay Cove Human Services in Somerville, MA seeks a Care Coordinator to help residents access and coordinate medical, behavioral health, and substance use services, including MAT, insurance, and aftercare planning. The role emphasizes partnership with residents and coordinating care across disciplines.

The position involves triage to prevent gaps in care, discharge planning, and collaboration with a multidisciplinary team to monitor progress and maintain documentation.