Recovery Support Navigator — Hybrid Case Manager

Riverside Community Care; Norwood (MA); Hybrid; USD 30,307 - 39,950; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

Flexible Spending Accounts

Eleven paid holidays

403(b) retirement savings plan with ER

Employee Assistance Plan

Referral bonus

Job summary

Riverside Community Care in Norwood, MA seeks a Recovery Support Coordinator to join its CBHC team. You will provide case management, connect individuals to treatment, recovery supports, and community resources, while removing barriers to recovery.

This role blends direct outreach, care coordination, and family support, with a hybrid schedule including remote days. A strong emphasis on compassionate communication and hands-on engagement with MassHealth members is essential.

Qualifications

• High School Diploma or GED required.
• Bachelor’s degree preferred.
• At least 1 year of related professional experience.
• Lived experience with mental health or substance use strongly preferred.
• Valid driver’s license and reliable transportation.

Responsibilities

• Plans and provides supportive, safe activities of varying type and functional level in response to identified needs of the individual.
• Assists the individual in becoming engaged with treatment services, 12-step/peer services, and community supports through supportive outreach meetings.
• Provides information about, and facilitates access to, community and recovery supports, including supports for families.
• Maintains confidentiality of clinical records and privileged consumer information in conformity with state and federal law and regulations.

Skills

Excellent communication

MS Office

EHR proficiency

Driver's license

Education

High School Diploma/GED

Bachelor’s degree preferred

Job description

Riverside Community Care in Norwood, MA seeks a Recovery Support Coordinator to join its CBHC team. You will provide case management, connect individuals to treatment, recovery supports, and community resources, while removing barriers to recovery.

This role blends direct outreach, care coordination, and family support, with a hybrid schedule including remote days. A strong emphasis on compassionate communication and hands-on engagement with MassHealth members is essential.