Recovery Associate

Villa Sport; Katy (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

401(k) match

Complimentary club membership

Employee discounts

Flexible schedule

Job summary

Villa Sport Katy, TX is seeking a Recovery Associate to maintain a well-stocked and safe recovery area and to manage the appointment system while guiding members to suitable services. The role emphasizes a consistently cheerful demeanor and high-energy service in a luxury club environment.

Ideal candidates bring 5-star customer service, strong communication and selling skills, and experience in a high-end service setting.

Qualifications

• 5-star customer service and problem-solving skills.
• Excellent communication and selling skills.
• Outgoing, friendly personality with ability to serve all kinds of people.

Responsibilities

• Maintain a well-stocked and safe recovery area.
• Manage the appointment system and guide members to services.
• Provide cheerful, high-level member service and upsell where appropriate.

Skills

Customer service

Problem solving

Communication

Sales skills

Team leadership

High energy

Education

High school diploma or GED

Tools

POS systems

Job description

Recovery Associate# Recovery AssociateVilla Sport Athletic Club CR 6040 - Katy, TX 77494## OverviewPosition TypePart TimeTravel PercentageNoneCategoryHospitality - Hotel## DescriptionVilla Sport offers exciting and fulfilling career opportunities for those who thrive in a fast-paced, energizing environment. Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho, and Oregon. Our resort-style clubs are more than just gyms; they are communities where fitness, family, and fun come together. We are on a mission to create energizing environments where you can thrive and grow with us.If you're a high-performing, outgoing, service-oriented superstar looking for a chance to make a difference, you've found your home. At Villa Sport, we offer a fantastic work environment, competitive wages, and a 401(k) plan with a company match of up to 4% of your compensation. Ready to join a team that’s going places? Your journey starts here!**POSITION SUMMARY:** The position will insure maintaining a well-stocked and safe recovery area, adhering to Villa Sport standards and task checklists. Recovery Associates will execute all responsibilities under the supervision of the Recovery and Spa Supervisor. They will manage the appointment system and guide members to suitable services, surpassing member expectations with a consistently cheerful demeanor.**COMPENSATION AND BENEFITS INCLUDE:*** Hourly rate of pay, based on relevant experience to the role.* 401K with dollar for dollar match up to 4%.* Complimentary club membership.* Discounts on club products and services.* Flexible schedule.**QUALIFICATIONS:*** 5-star customer service and problem-solving skills.* Excellent communication and selling skills.* Proficient computer skills; able to learn new software and systems efficiently.* Experience working for or managing a day spa or recovery center.* Experience working for a high-end, high-touch, service-oriented business is a plus.* Experience leading a team and being a part of a high-performing team.* Servant leadership mindset.* Outgoing, friendly personality with ability to work with and serve all kinds of people.* Responsible and accountable; self-motivated.* High energy with a positive outlook.* Goal-oriented and resourceful.* High school diploma or GED.* First aid/CPR certificate required within 90 days of hire date.* Occasional bending, kneeling, and lifting up to 50 pounds.* Frequent standing, walking, reaching, and balancing.* Repetitive phone and computer work.* Able to work in a standing position for extended periods of time.For more information about Villa Sport, please visit our website at www.villasport.com.