Spa Recovery Concierge

VillaSport Athletic Club and Spa; Katy (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) with dollar for dollar match up

Complimentary club membership

Discounts on club products andservices

Flexible schedule

Job summary

Villa Sport seeks a Recovery Associate to maintain a well-stocked, safe recovery area and assist members with services in our high-end club. You will manage the appointment system and guide members to suitable services with a cheerful, professional demeanor.

Qualified candidates bring 5-star customer service, strong selling and communication skills, and experience in day spas or recovery centers. A high-energy, team-oriented mindset and CPR/First Aid within 90 days are required.

Qualifications

• 5-star customer service and problem-solving skills.
• Excellent communication and selling skills.
• Proficient computer skills; able to learn new software and systems efficiently.
• Experience working for or managing a day spa or recovery center.
• Experience working for a high-end, high-touch, service-oriented business is a plus.
• Experience leading a team and being a part of a high-performing team.
• Servant leadership mindset.
• Outgoing, friendly personality with ability to work with and serve all kinds of people.
• Responsible and accountable; self-motivated.
• High energy with a positive outlook.
• Goal-oriented and resourceful.
• High school diploma or GED.
• First aid/CPR certificate required within 90 days of hire date.

Responsibilities

• Maintain a well-stocked and safe recovery area.
• Adhere to Villa Sport standards and task checklists.
• Execute all responsibilities under the supervision of the Recovery and Spa Supervisor.
• Manage the appointment system.
• Guide members to suitable services.
• Surpass member expectations with a cheerful demeanor.

Job description

Villa Sport seeks a Recovery Associate to maintain a well-stocked, safe recovery area and assist members with services in our high-end club. You will manage the appointment system and guide members to suitable services with a cheerful, professional demeanor.

Qualified candidates bring 5-star customer service, strong selling and communication skills, and experience in day spas or recovery centers. A high-energy, team-oriented mindset and CPR/First Aid within 90 days are required.