Recovery Alumni Engagement Manager

Avenues Recovery Center; Aurora (CO); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401K with employer match

Medical Insurance

Dental

Vision

Life Insurance

Disability

Job summary

Avenues Recovery Center is seeking an Alumni Program Manager to oversee alumni engagement across our nationwide network. You will manage follow-up, resources, and programming, engaging alumni via calls, meetings, and events.

You will ensure Salesforce reporting is accurate and collaborate with the Clinical Director to connect alumni with clinical support. The role requires strong interpersonal and communication skills, discretion, and a warm, engaging presence.

Qualifications

• Must be able to engage with alumni in a personal, meaningful way.
• Strong communication and interpersonal abilities.
• Ability to maintain confidentiality and set boundaries.
• Experience with social media management and outreach.
• Prior recovery or substance use experience is a plus.

Responsibilities

• Manage all aspects of Alumni Program (Follow-up, resources, programming).
• Engage with alumni through calls, meetings and events.
• Conduct alumni follow-up calls per established timeline.
• Maintain Salesforce reporting accuracy and timeliness.
• Connect alumni with clinical support with the Clinical Director.
• Oversee alumni Social Media pages and engagement.

Skills

Alumni engagement

Communication skills

Interpersonal skills

Confidentiality

Social media management

Education

High School Diploma/GED

Tools

Salesforce reporting

Job description

Avenues Recovery Center is seeking an Alumni Program Manager to oversee alumni engagement across our nationwide network. You will manage follow-up, resources, and programming, engaging alumni via calls, meetings, and events.

You will ensure Salesforce reporting is accurate and collaborate with the Clinical Director to connect alumni with clinical support. The role requires strong interpersonal and communication skills, discretion, and a warm, engaging presence.