Alumni Programs & Recovery Engagement Coordinator

avenuesrecovery; Cambridge (MD); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401K with employer match

Medical Insurance

Dental

Vision

Life insurance

Job summary

Avenues Recovery Center is seeking an Alumni Program Coordinator to manage the Alumni program across our residential treatment locations. You will engage with alumni, conduct follow-up calls, and connect graduates with clinical resources to support ongoing recovery.

The role requires confidentiality, strong interpersonal skills, and a warm, engaging presence. Experience in recovery settings and Salesforce reporting is highly valued.

Qualifications

• High School Diploma or GED preferred.
• Substance use/recovery experience strongly preferred.
• If in recovery, minimum 1 year of sustained sobriety required.
• Excellent interpersonal, observation, and communication skills.
• Warm, engaging and dynamic personality; dignified character.
• Ability to maintain absolute confidentiality and firm boundaries.

Responsibilities

• Manage all aspects of Alumni Program (Follow-up, resources, programming, etc.).
• Engage with alumni in a personal, meaningful way through calls, meetings and events.
• Conduct alumni follow-up calls, following established timeline.
• Maintain consistent and accurate Salesforce reporting.
• Connect alumni with clinical support and resources, in collaboration with Clinical Director.
• Oversee all alumni Social Media pages, maintaining consistent activity and engagement.

Job description

Avenues Recovery Center is seeking an Alumni Program Coordinator to manage the Alumni program across our residential treatment locations. You will engage with alumni, conduct follow-up calls, and connect graduates with clinical resources to support ongoing recovery.

The role requires confidentiality, strong interpersonal skills, and a warm, engaging presence. Experience in recovery settings and Salesforce reporting is highly valued.