Records Technician (SO)

Jefferson Health; Golden (CO); On-site; USD 33,000 - 50,000; Full time

Benefits offered by this job

Dental insurance

Medical insurance

Vision insurance

Paid time off

Holidays

Retirement matching

Wellness programs

Tuition reimbursement

Job summary

Jefferson County Sheriff's Office seeks a Records Technician to perform clerical and data entry tasks, maintain records, and operate CCIC/NCIC terminals. You will process patrol and investigation reports and handle front-counter requests with accuracy.

Senior duties may include court-sealed records, scheduling, LexisNexis administration, NIBRS training, and training new hires. This is a full-time, 40-hour weekly position with standard benefits.

Qualifications

• GED or higher education required.
• Minimum 1 year of related work experience.
• CJRA training and continued education required within time.

Responsibilities

• Data entry in records management system with accuracy and timeliness.
• Review detention inmate documents; assign to correct case numbers and file appropriately.
• Provide front-counter customer service; handle record requests and fees.
• Enter data into CCIC/NCIC databases and ensure accuracy.
• Fingerprinting the public and processing concealed handgun permits.
• Process mandatory NIBRS reports and validate NCIC/CCIC records.
• Inform sworn personnel of hearing dates; interact with court clerks and judges.
• Train new hires in records duties and CCIC/NCIC operations.

Skills

Customer service

Data entry

Administrative experience

Education

GED

High School Diploma

Tools

CCIC/NCIC terminal

LexisNexis

Job description

Records Technician

The Records Technician is responsible for performing a variety of clerical and data entry tasks in the collection, maintenance, and preservation of criminal justice records for the Jefferson County Sheriff's Office (JCSO). Use computer-based data entry programs to enter data from patrol and investigation division reports. Conduct specialized file retrieval. Maintain a variety of files. Print records and case reports. Operate CCIC/NCIC computer terminal. Perform general office duties, such as sending and receiving documents, preparing outgoing mail, answering telephone, fingerprinting the public, and processing various public requests via the front counter. Additionally, senior-level employees will perform functions related to court ordered sealings, staff scheduling, validating CCIC/NCIC records, training new hires, CCIC/NCIC training, CCIC coordination, LexisNexis administration and NIBRS training.

Contract type & Working hours

Individual Contributor

Scheduled Weekly Hours: 40

Benefit Eligibility

This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement.

Salary Range

$24.10/Hr. - $36.14/Hr.

Responsibilities

• Review all incoming documentation from the department for processing; identify issues and send correction notices. Perform data entry in the records management system. Ensure data is accurate and entered in a timely manner.
• Review all detentions inmate documents; research and identify and resolve issues. Scan all documents. Assign documents to correct case numbers. Separate documents for filing and appropriate destruction or retention.
• Conduct customer service duties and responsibilities for the front counter on a daily basis. Perform records research. Process record requests from customers; calculate fees for various records requests. File documents. Answer telephone and direct calls to the appropriate place.
• Enter data in CCIC/NCIC databases. Ensure data is accurate and entered in a timely manner. Assign entries to correct case numbers. Ensure proper notification of recoveries.
• Fingerprint the public. Determine accuracy and acceptability of prints. Process concealed handgun permits.
• Process mandatory NIBRS reports; ensure records are corrected and submitted to CBI per established deadlines. Validate NCIC/CCIC records. Compare the original entry with all current documents, to ensure accuracy and to ensure the entry is still required.
• Notify sworn personnel of hearing dates and times pertaining to court ordered sealings. Interact with court clerks, warrants personnel, lab personnel, evidence personnel, general public and judges. Use special systems access to change, alter and/or delete sealed information in all databases and files.
• Serve as CCIC Coordinator; serve as LexisNexis Administrator; Serve as CCIC and NIBRS trainer. Complete CCIC/NCIC training. This includes one month of consistent training on the CCIC/NCIC terminal. Oversee all entries and phone interactions. Train new hires in all required duties of the records department, such as data entry in the JCSO records management system, scanning, filing, answering phones, office procedures and office equipment. This can include general tours of the building.
• Other duties and responsibilities as assigned.

100% DRUG FREE WORKPLACE

Jefferson County Sheriff's Office may require sworn and non-sworn sheriff's office employees to submit to periodic, random, and unannounced drug testing.

Sheriff's Office Department Standards: Applicants must not have engaged in illicit drug use, excluding marijuana, within the past three years.

Preferred qualifications

• General customer service and administrative experience
• Experience in a law enforcement environment.

Certifications & Training

• Certification in use of Colorado Crime Information Center and National Crime Information Center within one year of date of hire.
• Complete Criminal Justice Records Act (CJRA) training and maintain proficiency through continuing education.

Education

• GED
• High School Diploma

Experience

• Minimum 1 year

Certifications

Languages:

Category:

Administrative, Business Programs and Services