Records Technician (SO)

Jefferson County; Huntington (VA); On-site; USD 33,000 - 50,000; Full time

Benefits offered by this job

Dental insurance

Medical insurance

Vision insurance

Paid time off and holidays

Retirement matching

Wellness programs

Tuition reimbursement

Job summary

Jefferson County Sheriff's Office is seeking a Records Clerk to enter patrol and investigations data into our records system, print and file reports, and provide front counter customer service. The role requires accuracy, attention to detail, and familiarity with CCIC/NCIC procedures.

Ideal candidates will have general customer service experience and a background in law enforcement settings. Training will cover LexisNexis and our records management workflow; Garda and partnerships with court

Qualifications

• General customer service and administrative experience.
• Experience in a law enforcement environment.
• CJRA training and continuing education required.

Responsibilities

• Enter data from patrol and investigation division reports into computer-based data entry programs.
• Conduct specialized file retrieval and maintain various files.
• Print records and case reports; operate CCIC/NCIC terminal.
• Perform front counter duties including fingerprinting and responding to public requests.
• Train new hires in records department duties and CCIC/NCIC procedures.

Skills

General customer service

Law enforcement experience

Education

GED

High School Diploma

CJRA training

Tools

CCIC/NCIC systems

LexisNexis

JCSO records management system

Job description

Job Details

• Job Posting Closes at 11:59PM on: 11/24/26
• Division: Sheriff Support Services Division
• Management Level: Individual Contributor
• Scheduled Weekly Hours: 40

Compensation

• Salary Range: $24.10/Hr. - $36.14/Hr.

Benefits

• Dental insurance
• Medical insurance
• Vision insurance
• Paid time off and holidays
• Retirement matching
• Wellness programs
• Tuition reimbursement

Workplace Culture

100% DRUG FREE WORKPLACE: Jefferson County Sheriff's Office may require sworn and non-sworn sheriff's office employees to submit to periodic, random, and unannounced drug testing. Sheriff's Office Department Standards: Applicants must not have engaged in illicit drug use, excluding marijuana, within the past three years.

Responsibilities

• Use computer-based data entry programs to enter data from patrol and investigation division reports.
• Conduct specialized file retrieval.
• Maintain a variety of files.
• Print records and case reports.
• Operate CCIC/NCIC computer terminal.
• Perform general office duties, such as sending and receiving documents, preparing outgoing mail, answering telephone, fingerprinting the public, and processing various public requests via the front counter.
• Additionally, senior-level employees will perform functions related to court ordered sealings, staff scheduling, validating CCIC/NCIC records, training new hires, CCIC/NCIC training, CCIC coordination, LexisNexis administration and NIBRS training.
• Review all incoming documentation from the department for processing; identify issues and send correction notices.
• Perform data entry in the records management system.
• Ensure data is accurate and entered in a timely manner.
• Review all detentions inmate documents; research and identify and resolve issues.
• Scan all documents.
• Assign documents to correct case numbers.
• Separate documents for filing and appropriate destruction or retention.
• Conduct customer service duties and responsibilities for the front counter on a daily basis.
• Perform records research.
• Process record requests from customers; calculate fees for various records requests.
• File documents.
• Answer telephone and direct calls to the appropriate place.
• Enter data in CCIC/NCIC databases.
• Assign entries to correct case numbers.
• Ensure proper notification of recoveries.
• Fingerprint the public.
• Determine accuracy and acceptability of prints.
• Process concealed handgun permits.
• Process mandatory NIBRS reports; ensure records are corrected and submitted to CBI per established deadlines.
• Validate NCIC/CCIC records.
• Compare the original entry with all current documents, to ensure accuracy and to ensure the entry is still required.
• Notify sworn personnel of hearing dates and times pertaining to court ordered sealings.
• Interact with court clerks, warrants personnel, lab personnel, evidence personnel, general public and judges.
• Use special systems access to change, alter and/or delete sealed information in all databases and files.
• Serve as CCIC Coordinator; serve as LexisNexis Administrator; Serve as CCIC and NIBRS trainer.
• Complete CCIC/NCIC training. This includes one month of consistent training on the CCIC/NCIC terminal.
• Oversee all entries and phone interactions.
• Train new hires in all required duties of the records department, such as data entry in the JCSO records management system, scanning, filing, answering phones, office procedures and office equipment. This can include general tours of the building.
• Other duties and responsibilities as assigned.

Preferred Qualifications

• General customer service and administrative experience
• Experience in a law enforcement environment

Requirements

• Education: GED, High School Diploma
• Experience: Minimum 1 year
• Certification in use of Colorado Crime Information Center and National Crime Information Center within one year of date of hire
• Complete Criminal Justice Records Act (CJRA) training and maintain proficiency through continuing education
• Languages:

Category

• Administrative, Business Programs and Services

Contact Information

• Library Recruiting: [e-mail] 303-275-6168
• Sheriff Recruiting: [e-mail] 303-271-5332
• All other departments: [e-mail] 303-271-8400

Equal Opportunity Statement

The County affirms the rights of all employees and applicants for employment to be protected from discrimination, intimidation, physical harm and harassment based on race, color, religion, sex, national origin, age, disability, sexual orientation, genetic information, hairstyle associated with racial identity or any other status protected by Federal or State law.

Jefferson County is an equal opportunity employer, providing equal employment opportunity to all qualified persons. The County affirms the rights of all employees and applicants for employment to be protected from discrimination, intimidation, physical harm and harassment based on race, color, religion, sex, national origin, age, disability, sexual orientation, genetic information, hairstyle associated with racial identity or any other status protected by Federal or State law.