Records Technician

Constellis; United States; Remote; USD 42,000 - 60,000; Full time

Job summary

Constellis seeks an entry-level professional to support case research, reporting, and financial reconciliation within a government contracting framework. The role requires clear written communication, good judgment, and the ability to manage multiple tasks while adhering to strict contractual standards.

You will handle sensitive information, receive editorial feedback to ensure accuracy, and help prepare investigative reports and payments.

Qualifications

• Minimum 18 years of age.
• Minimum of 2 years professional experience reviewing, analyzing, or summarizing documentation (any industry).
• Minimum of 2 years of experience in a customer service or client-facing role demonstrating professionalism and responsiveness.
• Strong written communication skills and the ability to produce clear, organized reports.
• Demonstrated ability to manage competing priorities in a deadline-driven environment.
• High level of discretion when handling sensitive or confidential information.
• Strong organizational skills and attention to detail.
• Ability to interpret written procedures and follow structured compliance guidelines.
• Basic mathematical proficiency, including financial reconciliation and simple calculations.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and comfort working with databases and online research tools.

Responsibilities

• Conduct research and develop sources to complete assigned case leads.
• Perform detailed record checks and verifications to ensure accuracy and contractual compliance.
• Analyze discrepancies, resolve lead issues, and document findings.
• Prepare clear, well-structured written summaries and investigative reports.
• Revise written work based on editorial review and quality standards.
• Prepare and reconcile petty cash and escrow account transactions.
• Process invoices, reconcile monthly credit card statements, and prepare payments for services.
• Maintain organized documentation in accordance with internal policies and contract requirements.
• Manage multiple active assignments at different stages while meeting deadlines.
• Provide additional operational support as needed.
• May be required to lift and carry awkward items weighing up to 25 lbs.

Skills

Strong written communication

Research & analysis

Prioritization & time management

Discretion with sensitive information

Financial reconciliation

Customer service

Report writing

Education

High School diploma or GED

Tools

Microsoft Office

Job description

This early career position supports case research, records analysis, financial reconciliation, and professional report preparation in a compliance-driven government contracting environment. The position requires strong written communication skills, sound judgment, and the ability to manage multiple assignments while meeting strict contractual standards.

The selected candidate will work with sensitive information and receive regular editorial feedback to ensure accuracy, clarity, and compliance.

RESPONSIBILITIES KEY RESPONSIBILITIES

Case Research & Reporting

• Conduct research and develop sources to complete assigned case leads.
• Perform detailed record checks and verifications to ensure accuracy and contractual compliance.
• Analyze discrepancies, resolve lead issues, and document findings.
• Prepare clear, well-structured written summaries and investigative reports.
• Revise written work based on editorial review and quality standards.
• Prepare and reconcile petty cash and escrow account transactions.
• Process invoices, reconcile monthly credit card statements, and prepare payments for services.

Documentation & Workflow Management

• Maintain organized documentation in accordance with internal policies and contract requirements.
• Manage multiple active assignments at different stages while meeting deadlines.
• Provide additional operational support as needed.
• May be required to lift and carry awkward items weighing up to 25 lbs. Requires intermittent standing, walking, sitting, squatting, stretching and bending throughout the workday.

QUALIFICATIONS

• Minimum 18 years of age.
• High School diploma or general education degree (GED).
• Minimum of 2 years professional experience reviewing, analyzing, or summarizing documentation (any industry).
• Minimum of 2 years of experience in a customer service or client-facing role demonstrating professionalism and responsiveness.
• Strong written communication skills and the ability to produce clear, organized reports.
• Demonstrated ability to manage competing priorities in a deadline-driven environment.
• High level of discretion when handling sensitive or confidential information.
• Strong organizational skills and attention to detail.
• Ability to interpret written procedures and follow structured compliance guidelines.
• Basic mathematical proficiency, including financial reconciliation and simple calculations.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and comfort working with databases and online research tools.

PREFERRED QUALIFICATIONS

• Experience in investigative, legal, compliance, audit, or government-related environments.
• Experience supporting government contracts or working within structured regulatory frameworks.
• Familiarity with researching and navigating law enforcement, court, or archived records databases, including an understanding of jurisdictional distinctions and record accessibility.
• Active Top Secret security clearance.

Company Info

Constellis provides end-to-end risk management and comprehensive security solutions to safeguard people and infrastructure. Operating globally and based in the Washington D.C. area, our employees bring unparalleled dedication and passion for creating a safer world while upholding the highest standards of compliance, quality, and integrity. As a leading global provider of risk management, security, humanitarian, training and operational support services to government and commercial customers, Constellis' solutions include a range of services, including background investigations, social intelligence tools, advanced training, logistics and life support, UAV and K9 services, and crisis response mitigation. At Constellis, our number one priority is to secure success for our customers.

EEOC Statement

Constellis and its affiliated companies are equal opportunity employers. All applicants receive consideration without regard to race, color, sex, age, ethnicity, religion, national origin, disability, veteran status or any other characteristic prohibited by federal, state, or local law.

In compliance with the ADA Amendments Act (ADAAA), should you have a disability, you can request an accommodation upon hire by Constellis or one of our companies.