Records & Registration Specialist III

Henry Ford College; Dearborn (MI); On-site; USD 42,000 - 62,000; Full time

Job summary

Henry Ford College seeks a Records Associate III to support scheduling, graduation processes, degree evaluation, transfer credit entry, and subpoena responses while handling FERPA and confidential student information. The role emphasizes accurate data entry, customer service, and collaboration with staff.

The ideal candidate has an associate degree or higher and at least one year in higher education records or enrollment services, with familiarity in Colleague, Banner, or PeopleSoft and strong

Qualifications

• Earned associate degree or higher from a regionally accredited institution.
• One year experience in higher education, ideally in records or enrollment services.
• Familiarity with FERPA and confidentiality best practices.
• Proficiency with MS Office including Word and Excel.

Responsibilities

• Support scheduling, graduation and commencement processes.
• Evaluate degree requirements and transfer credit entries.
• Assist with registration and records questions for students and staff.
• Process subpoenas and respond to requests for enrollment/degree verification.
• Maintain accuracy in student information systems and records.

Skills

Customer service

Multi-tasking

Communication

MS Office

Data entry

Education

Associate degree or higher

Tools

Colleague

Banner

PeopleSoft

Job description

Henry Ford College seeks a Records Associate III to support scheduling, graduation processes, degree evaluation, transfer credit entry, and subpoena responses while handling FERPA and confidential student information. The role emphasizes accurate data entry, customer service, and collaboration with staff.

The ideal candidate has an associate degree or higher and at least one year in higher education records or enrollment services, with familiarity in Colleague, Banner, or PeopleSoft and strong