Records Management Specialist

Acro Service Corp; Boise (ID); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Medical

Dental

Vision

Life insurance

Disability insurance

Employee Assistance Program (EAP)

401(k)

Job summary

Acro Service Corp seeks a Technical Records Specialist in Boise, Idaho for a 7-month term, offering a pay rate of $19.94/hr on a W-2 basis without benefits. The role centers on maintaining program data, providing customer support, ensuring regulatory compliance, and extracting data for reports and analysis.

The ideal candidate will possess strong communication skills, attention to detail, and experience with data entry systems and Microsoft 365 tools.

Qualifications

• Excellent communication and customer service skills required.
• Experience analyzing information from multiple sources to resolve problems.
• Strong attention to detail and accuracy.
• Experience entering and retrieving data using a computerized record system.
• Experience composing and proofreading business correspondence.
• Experience using Microsoft Excel, Word, Teams, and Outlook.
• Monitoring record systems to identify and correct errors.
• Interpreting, explaining, and applying laws, regulations, and complex policies for multiple or highly specialized programs.
• Experience interacting with individuals from varying cultural and socio-economic backgrounds in stressful situations.
• Must be able to work autonomously and within teams while gaining extensive knowledge of program procedures and guidelines.

Responsibilities

• Maintain specialized software used for program data collection, evaluation, and reporting.
• Provide customer service and technical assistance to external customers.
• Determine and explain compliance with laws, rules, regulations, policies, and take appropriate action.
• Extract data for analysis, data visualization, or reports.
• Conduct data quality and improvement assessments and implement changes.
• Troubleshoot software or process problems and develop solutions.
• Assists with other tasks, projects, and priorities as assigned.

Skills

Communication skills

Customer service experience

Analytical thinking

Attention to detail

Data entry

Tools

Microsoft Excel

Microsoft Word

Microsoft Teams

Microsoft Outlook

Job description

Job Title : Technical Records Specialist

Duration: 07 Months

Pay rate: $19.94/hr on w2 without any benefits

JOB DESCRIPTION:

Required / Desired Skills

• Requires excellent communication and customer services skills and experience.
• Provides technical support by conveying information, determining compliance, and resolving controversial situations.

Example of Duties

• Maintain specialized software used for program data collection, evaluation, and reporting
• Provide customer service and technical assistance to external customers
• Determine and explain compliance with laws, rules, regulations, policies, and take appropriate action
• Extract data for analysis, data visualization, or reports
• Conduct data quality and improvement assessments and implement changes
• Troubleshoot software or process problems and develop solutions
• Assists with other tasks, projects, and priorities as assigned.

Minimum Job Specifications/ Certifications

• Requires excellent communication and customer services skills and experience.
• Experience analyzing information and researching a variety of sources to identify and resolve problems or issues.
• o Requires strong attention to detail and accuracy.
• Experience entering and retrieving data using a computerized record system.
• Experience composing and proofreading business correspondence.
• Experience using Microsoft Excel, Word, Teams, and Outlook.
• Monitoring record systems to identify and correct errors
• Interpreting, explaining, and applying laws, regulations, and complex policies for multiple or highly specialized programs
• Experience interacting with individuals from varying cultural and socio-economic backgrounds in stressful situations
• Must be able to work autonomously and within teams while gaining extensive knowledge of program procedures and guidelines.

BENEFITS:

• Medical, dental, vision, life, disability, EAP, and 401(k).

"The Company is an Equal Opportunity Employer and is committed to creating an equitable and inclusive environment for all."