Records Management & RMS Systems Specialist

The State of New Hampshire; Concord (NH); On-site; USD 35,000 - 47,000; Full time

Benefits offered by this job

Dental Plan at minimal cost

Wellness Program

Flexible Spending Accounts

Life Insurance

Job summary

The State of New Hampshire is seeking a Records Management Coordinator to oversee and configure multiple Records Management Systems (RMS). You will develop workflows, manage configurations, and provide expert support to internal, external, local, state and federal users.

Requirements include a bachelor’s degree and 1 year of relevant experience or alternate education/experience, a valid driver’s license, and the ability to pass background checks. On-site 40-hour work week and non-exempt status.

Qualifications

• Bachelor’s degree plus 1 year of experience or 5 years of education/experience after high school in business or public administration, emergency services, IT, or records management.
• Valid driver’s license or access to statewide transportation.
• Pass fingerprint-based background check and motor vehicle record check.

Responsibilities

• Administers and manages multiple RMS including system settings, configurations, workflows, user accounts and permissions.
• Provides technical in-person and phone support to internal or external RMS users; assists with data queries and reports; manages passwords and permissions.
• Designs queries and extracts; analyzes and summarizes information for reporting to support the division.
• Troubleshoots complex problems; reviews information to evaluate options and implement solutions.
• Resolves system errors and works with RMS vendors on higher level issues; assists in system enhancements.
• Applies knowledge of integrations between RMS and division operations to maintain and enhance each system.
• Facilitates process mapping and workflow analysis to create efficient electronic workflows in RMS.
• Communicates with staff and the public to provide expertise, training, and support; promotes division operations.
• Adheres to privacy rules protecting information.

Skills

Excel

Word

PowerPoint

Access

SQL

Power BI

Education

Bachelor’s degree in business/public admin/EMS/computer science

Tools

RMS (Records Management System)

Job description

The State of New Hampshire is seeking a Records Management Coordinator to oversee and configure multiple Records Management Systems (RMS). You will develop workflows, manage configurations, and provide expert support to internal, external, local, state and federal users.

Requirements include a bachelor’s degree and 1 year of relevant experience or alternate education/experience, a valid driver’s license, and the ability to pass background checks. On-site 40-hour work week and non-exempt status.