Records Management Lead, Data Quality & CRM

University of Georgia; Athens (GA); On-site; USD 42,000 - 52,000; Full time

Job summary

The University of Georgia seeks an Assistant Manager of Records Management to ensure the integrity and reliability of constituent biographical data in the DAR donor and alumni database. You will report to the Associate Director of Records Management and oversee data quality assurance, training, and special projects.

You will supervise the Data Quality Specialist, coordinate data quality initiatives, and analyze QA findings to identify trends, training needs, and process improvements.

Qualifications

• CRM knowledge in advancement, fundraising or alumni relations preferred.
• Strong attention to detail and ability to detect anomalies and trends in data quality.
• Project management skills to coordinate data quality initiatives and priorities.
• Process improvement mindset to streamline workflows and reduce data errors.
• Collaboration with reports, colleagues, and stakeholders across departments.
• Strong reading comprehension and critical thinking skills.
• Excellent verbal and nonverbal communication; professional with varied levels.
• Self-starter who can work independently and in a team.

Responsibilities

• Develop and monitor data quality assurance reports for constituent data.
• Supervise the Data Quality Specialist and provide training as needed.
• Coordinate data quality initiatives and training across campus units.
• Lead QA processes and documentation for data integrity across the CRM.
• Analyze QA findings and recommend process improvements to leadership.
• Assist with monthly data quality metrics and reporting.

Skills

CRM knowledge

Data quality

Project management

Process improvement

Collaboration

Reading comprehension

Verbal communication

Independent worker

Deadline-oriented

Customer service

Education

Bachelor's degree

Tools

Microsoft Excel

Microsoft Access

Microsoft Word

Job description

The University of Georgia seeks an Assistant Manager of Records Management to ensure the integrity and reliability of constituent biographical data in the DAR donor and alumni database. You will report to the Associate Director of Records Management and oversee data quality assurance, training, and special projects.

You will supervise the Data Quality Specialist, coordinate data quality initiatives, and analyze QA findings to identify trends, training needs, and process improvements.