Data Quality Manager

CASE; Athens (OH); On-site; USD 85,000 - 120,000; Full time

Job summary

CASE in Athens, Ohio seeks a Data Quality Manager within the University Advancement team to oversee donor and alumni data quality and maintenance, collaborating with fundraisers and campus partners. You will lead data collection, analysis, and governance, ensure FERPA/HIPAA compliance, supervise staff, and develop QA standards for reports and dashboards, driving philanthropic and stewardship efforts.

Requires a Bachelor’s degree in a related field and 8+ years of related professional experience

Qualifications

• Bachelor’s degree in a related field.
• 8+ years of related professional experience or equivalent education and experience.

Responsibilities

• Oversee data quality and maintenance of donor and alumni information.
• Lead the collection, analysis, and interpretation of quantitative and qualitative data.
• Serve as the primary subject matter expert for CRM data quality and provide strategic consultation.
• Establish and maintain quality assurance standards for reports and dashboards and collaborate with stakeholders.

Education

Bachelor’s degree in a related field

Job description

The Data Quality Manager reports to the Associate Vice President, Data Analytics and Strategy and is responsible for data quality and maintenance of university donor and alumni information. This position is critical to advancing the University’s fundraising mission by proactively seeking demographic updates as well as processing information provided to the department regarding all constituents.
Lead the collection, analysis, and interpretation of quantitative and qualitative data in compliance with applicable privacy regulations, including FERPA, HIPAA, and institutional data governance standards.
Processing and reviewing of biographical updates of donor and alumni data received from fundraisers, alumni, and other campus sources. Data entry varies in complexity in relation to projects that range from daily to annual time frames.
Serve as the primary subject matter expert for CRM data quality, providing strategic consultation, training, and guidance to stakeholders throughout the organization.

This position will also have strategic responsibility for setting and maintaining quality standards that ensure the efficacy of University Advancement’s efforts to drive philanthropic and stewardship for Ohio University.
This could include developing processes, working with the AVP to secure technology and data tools, and collaborating with college partners to minimize redundant data sources across campus (consistent with the university’s emerging data governance policies).
Establish and maintain quality assurance standards for reports and dashboards, ensuring accuracy, consistency, and adherence to institutional reporting guidelines.
Lead the development and execution of communication strategies and plans that support organizational priorities, data literacy initiatives, and stakeholder engagement objectives.

Position requires strong analytical skills, critical thinking, exceptional attention to detail, excellent verbal and written communication skills, and the ability to stay organized and act proactively. Will also be responsible for supervising other professional staff as needed.

Requires a Bachelor’s degree in a related field and 8 or more years of related professional experience, or equivalent education and experience.