Records & Information Governance Specialist

Iron Mountain; Iron Mountain (MI); On-site; USD 45,000 - 59,000; Full time

Job summary

Iron Mountain is seeking a detail-oriented Records Officer to join our Operations team on-site at customer premises and offsite storage facilities. You will help bridge traditional archiving with modern digital lifecycle processes, ensuring data remains safe, structured, and accessible when needed.

The role focuses on maintaining integrity and accessibility of crucial client information across physical and digital environments, with an emphasis on compliance and accuracy in line with customer

Qualifications

• 2+ years of experience in records management, archiving, or document digitisation.
• Strong knowledge of EDRMS platforms, record lifecycle processes, and NAA instructions and guidelines.
• Active BASELINE security clearance (required prior to commencement).
• Ability to obtain and maintain an Employment Suitability Clearance (ESC).
• Meticulous attention to detail, strong personal ethics, and a disciplined approach to physical and digital auditing.

Responsibilities

• Manage physical and digital file consignments in alignment with customer policies.
• Administer record lifecycles within client EDRMS systems at customer premises.
• Perform digitisation and Scan on Demand services for mixed media records, destroying physical files post-retrieval when required.
• Execute monthly audits and annual reviews of sentenced records in offsite locations.
• Conduct quality assurance checks across digitised materials for scanning accuracy.

Skills

Records management

Archiving

Document digitisation

Tools

EDRMS

NAA guidelines

Job description

Iron Mountain is seeking a detail-oriented Records Officer to join our Operations team on-site at customer premises and offsite storage facilities. You will help bridge traditional archiving with modern digital lifecycle processes, ensuring data remains safe, structured, and accessible when needed.

The role focuses on maintaining integrity and accessibility of crucial client information across physical and digital environments, with an emphasis on compliance and accuracy in line with customer