Records & Information Governance Specialist

Professional Alternatives; Houston (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Professional Alternatives in Houston, TX is seeking an Information Governance/Records Clerk to coordinate file management activities, including retention, destruction, and data access requests, ensuring compliance with firm policies.

The role supports RMS/DMS, creates and maintains client files, and trains staff on records management procedures, while upholding confidentiality standards.

Qualifications

• Associate degree or equivalent work experience.
• 2–3 years of information governance or records management experience, with RMS/DMS experience preferred.
• Experience with NetDocuments and FileTrail preferred.
• Law firm or corporate legal environment experience preferred.
• Strong organizational, communication, customer service, and problem-solving skills.
• Proficiency with Microsoft Office and data entry.

Responsibilities

• Coordinate records management functions, including file intake, transfers, retention, destruction, and data access requests.
• Create, label, track, store, retrieve, and maintain physical and electronic client files.
• Manage off-site file storage and maintain accurate records in the Records Management System (RMS).
• Process paper and electronic file transfers and maintain related documentation.
• Support file closing, retention, and destruction in accordance with Firm policies.
• Respond to attorney and staff inquiries regarding the Records Management System (RMS) and Document Management System (DMS).
• Train employees on records management procedures and systems.
• Perform research, reporting, and troubleshooting within records management applications.
• Assist with special projects and identify opportunities to improve records management processes.
• Ensure compliance with Firm information governance policies and confidentiality standards.

Skills

Organizational skills

Communication skills

Customer service

Problem solving

Data entry

Education

Associate degree or equivalent work experience

Tools

Microsoft Office

Job description

Professional Alternatives in Houston, TX is seeking an Information Governance/Records Clerk to coordinate file management activities, including retention, destruction, and data access requests, ensuring compliance with firm policies.

The role supports RMS/DMS, creates and maintains client files, and trains staff on records management procedures, while upholding confidentiality standards.