Records Coordinator

Smile Doctors; Sioux Falls (SD); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

401(k)

Paid time off

Brace discounts

Job summary

Smile Doctors is seeking a Records Coordinator to join our growing orthodontic team. You will welcome new patients, obtain records, and help manage an efficient patient flow in a clinical setting.

You’ll capture X-rays and scans, relay information to clinicians, and ensure regulatory compliance. The role may involve cross-training to support multiple clinic duties, with opportunities to grow within our people-first culture.

Qualifications

• Ability to establish and maintain good working relationships with patients and coworkers.
• Ability to communicate effectively verbally and in writing.
• Ability to listen and understand information verbally and in writing.

Responsibilities

• Welcomes new patients and obtains orthodontic records.
• Maintains on-time patient workflow and scheduling.
• Directs patients to the next available appointment.
• Captures X-rays, photographs and scans.
• Relays patient information to treatment coordinators and doctors.
• Coordinates clinical records requests and file management.
• Ensures compliance with State, Federal and other regulations.
• Performs aftercare communication with patients.
• May assist with cleaning, sterilizing, and preparing equipment.
• Supports multiple roles within the clinic as needed.

Skills

Relationship building

Verbal writing communication

Active listening

Education

High School Diploma

Job description

The vision of Smile Doctors is our people-first culture which creates an environment of passionate, caring Team Members dedicated to providing fun and encouraging relationships with each other and our patients. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We focus on the importance of the individual and recognize that each person on our Team has something great to offer. We recognize talents and strengths and take care to nurture those abilities to help our Team Members grow into successful people in their careers, in our organization, and beyond.

Looking for a career that makes you smile?

We're seeking a Records Coordinator to join our growing team.

How You’ll Make Us Better

Welcomes new patients and obtains orthodontic records. Responsible for maintaining an on time patient workflow. Provides direction in terms of following schedule or seeing the next available patient.

• Greets new patients and family members
• Familiarizes new patients and family with clinic layout
• Captures X-rays, photographs and scans
• Relays new patient information to treatment coordinator(s) and doctors
• Coordinates clinical records requests
• Manages patient treatment flow and scheduling
• Maintains strict compliance with State, Federal, and other regulations
• Perform after care communication
• May clean, sterilize, and prepare the equipment
• May cross train to support multiple roles within the clinic

Your Special Skills

We're proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:

• Ability to establish and maintain good working relationships with patients and coworkers
• Ability to communicate effectively verbally and in writing
• Ability to listen and understand information verbally and in writing

Prerequisites For Success

• High School Diploma or equivalent required
• Previous dental clinical experience preferred
• Bilingual a plus, but not required

The Perks

In exchange for the dynamic contribution you’ll bring to our team, we offer:

• Competitive salary
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

Why Smile Doctors?

As the nation’s leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we’re looking for passionate, innovative professionals who can join us in changing the way the world smiles. Smile Doctors and all our affiliating practices are proud to be an equal opportunity workplace and welcome diversity in our organization. We do not discriminate against any team member or applicant for employment regardless of age, race, color, national origin, religion, disability, veteran status, sex, sexual orientation, or gender identity.