Records Coordinator

Smile Doctors Affiliate; Cumming (GA); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision and life insur

Short and long-term disability

401(k) plan

2 weeks paid time off in your first 12

Discounts on braces and clear aligners

Mileage Reimbursement

Job summary

Serenity Orthodontics in Cumming, GA is seeking a Records Coordinator to join our growing team. You’ll welcome new patients, obtain orthodontic records, and help maintain an on-time workflow while guiding scheduling and communications with treatment coordinators and doctors.

You will capture X-rays, photos, and scans, relay patient information, coordinate record requests, and ensure compliance with state and federal regulations. Flexibility to support multiple clinic roles is a plus.

Qualifications

• High School Diploma or equivalent required.
• Dental clinical experience is preferred.
• Bilingual is a plus, but not required.
• Ability to establish and maintain good working relationships with patients and coworkers.
• Ability to communicate effectively verbally and in writing.
• Ability to listen and understand information verbally and in writing.

Responsibilities

• Welcomes new patients and obtains orthodontic records.
• Maintains an on-time patient workflow.
• Provides direction in terms of following schedule or seeing the next available patient.
• Greets new patients and family members; familiarizes them with clinic layout.
• Captures X-rays, photographs and scans.
• Relays new patient information to treatment coordinators and doctors.
• Coordinates clinical records requests.
• Manages patient treatment flow and scheduling.
• Maintains strict compliance with State, Federal, and other regulations.
• Performs after care communication.
• May clean, sterilize, and prepare the equipment.
• May cross train to support multiple roles within the clinic.

Skills

Verbal & written communication

Interpersonal skills

Listening

Multitasking

Education

High School Diploma or equivalent

Job description

Looking for a career that makes you smile?We’re seeking a Records Coordinator to join our growing team.How you’ll make us better:Welcomes new patients and obtains orthodontic records. Responsible for maintaining an on time patient workflow. Provides direction in terms of following schedule or seeing the next available patient.Greets new patients and family membersFamiliarizes new patients and family with clinic layoutCaptures X-rays, photographs and scansRelays new patient information to treatment coordinator(s) and doctorsCoordinates clinical records requestsManages patient treatment flow and schedulingMaintains strict compliance with State, Federal, and other regulationsPerforms after care communicationMay clean, sterilize, and prepare the equipmentMay cross train to support multiple roles within the clinicYour special skills:We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:Ability to establish and maintain good working relationships with patients and coworkersAbility to communicate effectively verbally and in writingAbility to listen and understand information verbally and in writingPrerequisites for success:High School Diploma or equivalent requiredPrevious dental clinical experience preferredBilingual a plus, but not requiredThe Perks:In exchange for the dynamic contribution you’ll bring to our team, we offer:Competitive salaryMedical, dental, vision and life insuranceShort and long-term disability coverage401(k) plan2 weeks paid time off in your first year + paid holidaysDiscounts on braces and clear aligners for you and your family membersMileage ReimbursementWhy Serenity Orthodontics?As an affiliate of the nation’s leading Orthodontic Support Organization, Serenity Orthodontics offers world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.Serenity Orthodontics offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.