Records Coordinator

Smile Doctors; Cumming (GA); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Medical, dental, vision and life ins.

Short/long-term disability

401(k) plan

Paid time off and holidays

Brace discounts

Mileage reimbursement

Job summary

Serenity Orthodontics is seeking a Records Coordinator to join our team. This role focuses on welcoming patients, obtaining orthodontic records, and maintaining an on-time workflow while coordinating with treatment staff.

The perfect candidate will be able to communicate effectively in writing and verbally, build rapport with patients and coworkers, and assist with various clinic duties as needed. Prior dental experience is preferred and bilingualism is a plus.

Qualifications

• High School Diploma or equivalent required.
• Previous dental clinical experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greets new patients and family members.
• Captures X-rays, photographs and scans.
• Relays patient information to treatment team and doctors.
• Coordinates clinical records requests.
• Manages patient treatment flow and scheduling.
• Maintains compliance with State, Federal and other regulations.
• Performs after care communication.
• May clean, sterilize and prepare equipment.
• May cross train to support multiple roles within the clinic.

Skills

Patient relations

Verbal & written communication

Active listening

Education

High School Diploma or equivalent

Job description

Looking for a career that makes you smile?

We’re seeking a Records Coordinator to join our growing team.

How you’ll make us better:

Welcomes new patients and obtains orthodontic records. Responsible for maintaining an on time patient workflow. Provides direction in terms of following schedule or seeing the next available patient.

• Greets new patients and family members
• Familiarizes new patients and family with clinic layout
• Captures X-rays, photographs and scans
• Relays new patient information to treatment coordinator(s) and doctors
• Coordinates clinical records requests
• Manages patient treatment flow and scheduling
• Maintains strict compliance with State, Federal, and other regulations
• Performs after care communication
• May clean, sterilize, and prepare the equipment
• May cross train to support multiple roles within the clinic

Your special skills:

We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:

• Ability to establish and maintain good working relationships with patients and coworkers
• Ability to communicate effectively verbally and in writing
• Ability to listen and understand information verbally and in writing

Prerequisites for success:

• High School Diploma or equivalent required
• Previous dental clinical experience preferred
• Bilingual a plus, but not required

The Perks:

In exchange for the dynamic contribution you’ll bring to our team, we offer:

• Competitive salary
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members
• Mileage Reimbursement

Why Serenity Orthodontics?

As an affiliate of the nation’s leading Orthodontic Support Organization, Serenity Orthodontics offers world‑class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people‑first culture and cultivate a fun, encouraging environment.

Serenity Orthodontics offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. As the fastest‑growing organization of our kind in the industry, we’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.