Records Analyst

Tyler Junior College; McKinney (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Tyler Junior College is seeking a Records Analyst to direct the process, maintenance, and integrity of student records, including transcripts and grades. The role reports to the Associate Registrar and collaborates with Continuing Studies, Technology Services, Enrollment Management Partners, and external clients.

The position emphasizes privacy compliance, data analysis, and timely processing of records, with a focus on accuracy and cross‑functional coordination in a busy environment.

Qualifications

• Associate degree or three years of relevant experience working in data assessment.
• Bachelor’s degree preferred but not required.
• Strong technical/computer skills, including Microsoft Office Suite.

Responsibilities

• Maintain student records—ensuring integrity, accuracy, and privacy—for prospects, students, and alumni.
• Identify and resolve issues regarding student records and participate in the Duplicate PDM Resolution Team.
• Understand and enforce Federal and State laws governing privacy of records and data maintenance.
• Prepare subpoenaed records in partnership with the legal team according to required standards.
• Provide support via phone, email, and face-to-face interactions with prospects, students, and alumni.
• Oversee assigned duties within the Department, ensuring accuracy and timeliness.
• Perform other duties as assigned.

Skills

Collaboration/Teamwork

Data Analysis

Written Communication

Time Management

Problem-solving

Attention to detail

Customer Service

Organizational Skills

Multi-tasking

Project Management

Typing/Word Processing

Interpersonal Skills

Decision-making

Education

Associate degree

Bachelor’s degree

Tools

Microsoft Office Suite

Job description

The Records Analyst directs the process, maintenance, and integrity of student records. This position is responsible for the evaluation and auditing of data related to transcripts, grades, student information, and more. This position reports directly to the Associate Registrar and will actively work with staff from Continuing Studies, Office of Technology Services, and other Enrollment Management Partners, And External Clients.

Enrollment Management Partners, And External Clients Primary Responsibilities

• Maintain student records – ensuring integrity, accuracy, and privacy – for College prospects, students, and alumni.
• Identify and resolve issues regarding student records and serve on the Duplicate PDM Resolution Team.
• Understand and enforce Federal and State laws and regulations governing privacy of records and data maintenance.
• Utilize critical thinking and independent judgment to anticipate next steps and prioritize workload.
• Prepare subpoenaed records in partnership with TJC’s legal team according to required standards.
• Provide support via phone, email, and face-to-face interactions with prospects, students, and alumni.
• Oversee assigned duties within the Department, ensuring accuracy and timeliness.
• Perform other duties as assigned.

Secondary Responsibilities

N/A

COMPETENCIES

Knowledge, Skills, And Abilities

Collaboration/Teamwork, Computer Software Skills, Customer Service, Data Analysis, Decision-making, Internet Research, Interpersonal Skills, Math Skills, Multi-tasking, Written Communication, Organizational Skills, Problem-solving, Project Management, Time Management, Typing/Word Processing

Supervisory Responsibilities

No direct supervision.

Work Environment

Regular work required outside of normal business hours

Physical Demands

Sitting, walking, standing, lifting

Travel Required

None

Required Education

Associate degree or three years of relevant experience working in data assessment.

Preferred Education

Bachelor’s degree.

Preferred Qualifications

Previous experience in a higher education setting.

Additional Job-Specific Requirements

• Strong technical/computer skills, including a working knowledge of Microsoft Office Suite.
• Proactive approach to problem-solving.
• Excellent verbal and written communication skills.
• High level of accuracy and attention to detail.
• Comfortable in a busy, open-concept room with shifting priorities.
• Accurately estimate timelines and meet deadlines.

EXPECTATIONS

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
• Will have contact – in person, by email, or by phone – with staff, students, and the general public.
• Must exhibit a sensitivity to and an understanding of the diverse academic, socio-economic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities.
• Regular and punctual attendance is an essential function of each employee.

NOTE: With or without reasonable accommodation, the individual in this position must possess the competencies and must be able to perform the essential functions and duties of the job as described above - including essential tasks requiring specific physical demands.

• Tyler Junior College gives equal consideration to all applicants for admission, employment, and participation in its programs and activities without regard to race, creed, color, national origin, gender, age, marital status, disability, veteran status, or limited English proficiency (LEP). Tyler Junior College respects the legal rights of each person to work and learn in an environment that is free from unlawful sexual discrimination, including sexual harassment and sexual violence.