Records Administrator/Backup Receptionist - Grand Rapids

Clark Hill Law; Grand Rapids (MI); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

Health insurance with HSA/FSA

Short term disability

Long term disability

Dental insurance

Vision care

Life insurance

401K

Vacation

Sick time

Parking/public transportation

Employee assistance program

Job summary

Clark Hill PLC seeks a Records Administrator/Backup Receptionist for its Grand Rapids and Lansing offices. The role manages physical records storage, retrieval, transfer, and destruction, and organizes digital documents as needed. Travel between offices weekly is required and compensated.

This is a full-time, on-site position (40 hours/week). The candidate should have data entry experience, proficiency in Microsoft Office, and strong communication with discretion when handling sensitive

Qualifications

• High school diploma or GED required; prior law firm or corporate legal department experience preferred.
• Data entry and maintenance: generate barcode file labels, organize file areas, prep files for offsite storage, retrieve files from offsite storage; scan and save documents.
• Knowledge of iCompli Records Management software preferred.
• Excellent computer skills with proficiency in Microsoft Office.
• Strong communication skills, both verbal and written; ability to handle sensitive information with discretion.

Responsibilities

• Provide backup reception support for day-to-day operations of the reception desk; greet clients, announce arrivals, open and date-stamp mail, distribute emails.
• Schedule conference rooms and arrange for set-ups; coordinate with attorneys, legal secretaries, and staff as needed.
• Travel between Grand Rapids and Lansing offices approximately once per week; travel and travel time compensated by law and policy.

Skills

Data entry

iCompli Records Management

Microsoft Office

Communication

Attention to detail

Lifting heavy boxes

Reception support

Education

High school diploma or GED

Job description

About The Role

Clark Hill PLC is seeking a Records Administrator/Backup Receptionist for its Grand Rapids and Lansing office locations. The Records Administrator is responsible for managing the storage, retrieval, transfer, and authorized destruction of physical records as well as the organization of digital documents as needed. The Records Administrator is expected to travel between the Grand Rapids and Lansing offices approximately once per week to support the records management operations. Travel and travel time is compensated in accordance with applicable federal, state, and local law. Ability and willingness to travel between office locations is an essential function of the position. This is a full-time, 40 hours per week, on-site position.

Required Skills And Experience

• High school diploma or GED equivalent required. Prior experience in a law firm or corporate legal department or records department preferred.
• Data entry and maintenance skills
  • Generate barcode file labels; organize file areas; prepare files for offsite storage; retrieve files from offsite storage
  • Scan and save documents to the system
• Knowledge of iCompli Records Management software preferred.
• Excellent computer skills with proficiency in Microsoft Office.
• Strong communication skills, both verbal and written.
• A track record of excellent communication skills and a commitment to providing the highest quality client service; and
• Strong attention to detail, communication skills, prioritization skills, and the ability to manage sensitive information with discretion.
• Ability to lift heavy boxes (35-50 pounds) required.
• Provide backup reception support for all day to day operations of the reception desk.
  • Greet clients and visitors, contact appropriate attorney, legal secretary, or other staff member to announce their presence;
  • Open, date stamp, and distribute all unidentified mail and distribute office-wide emails;
  • Schedule conference rooms and arrange for set-ups, as needed; and
  • Team with primary receptionist to ensure coverage.

Pay Range And Compensation Package

The salary range at the time of posting is $20.00 - $22.00 hourly/ $41,600 - $45,700 annually, based upon a full-time work schedule. Actual compensation will be influenced by various factors, including but not limited to employee qualifications, relevant experience, skill sets, training, internal equity, and market data. This position is eligible for an annual discretionary bonus.

• health insurance with optional HSA/FSA
• short term disability
• long term disability
• dental insurance
• vision care
• life insurance
• 401K
• vacation
• sick time
• parking/public transportation allowance
• employee assistance program

About The Company

Clark Hill is an AmLaw 200 law firm with 30 offices across the United States, Ireland, and Mexico. With 700+ attorneys, our value proposition is simple. We offer our clients an exceptional team, dedicated to the delivery of outstanding service. We recruit and develop talented individuals and empower them to contribute to our rich diversity of legal and industry experience. We work in agile, collaborative teams, partnering with our clients to help them reach and exceed their business goals.

Clark Hill is committed to an aggressive growth strategy through the hiring of team members who fit our culture, embrace the goals of our strategic plan, and bring the skills and experience to our firm that are critical to serving the needs of our clients. Successful Clark Hill employees have a track record of solid academic credentials, along with strong interpersonal and communication skills. Clark Hill is a collaborative environment which provides for both a professional and personally rewarding career.

Equal Opportunity Statement

Clark Hill is committed to sustaining a culturally and ethnically diverse working environment and to principles that promote inclusive practices.