Recertification Specialist

Socket.dev; Framingham (MA); On-site; USD 33,000 - 43,000; Full time

Benefits offered by this job

Sign-on bonus

Health insurance

Paid time off

401(k) match

Team events

Job summary

JMC is seeking an assistant to support our tenant recertification process, collaborating with property managers on affordable housing tasks. You will handle on-site data collection and administrative duties to ensure compliant resident files and efficient operations.

The role runs Monday–Friday, 8:30 am–5:00 pm, with a pay range of $24.80–$31 USD. A $2,500 sign-on bonus and comprehensive benefits are offered to support your growth and wellbeing.

Qualifications

• 2+ years of experience in an administrative position.
• Effective written and verbal communication skills.
• Highly organized with ability to maintain resident files per policy.
• Working knowledge of affordable housing regulations is a plus.

Responsibilities

• Schedule tenant recertification interviews.
• Assist with waitlist management and applicant processing.
• Coordinate apartment inspections for recertifications.
• Support office staff with rent collection, phone handling, maintenance requests, and social activities.

Skills

Administrative experience

Communication skills

Organization

Computer literacy

Affordable housing regulations

Job description

At JMC, you’ll be part of a legacy of excellence that dates back to 1951—yet we still maintain the close-knit, collaborative atmosphere of a small company. We’re proud to be one of New England’s leading real estate firms, known for our integrity, innovation, and commitment to building vibrant communities. Our culture is built on respect, inclusion, and opportunity. Many of our team members have grown their careers with us over decades, and we’re passionate about helping new talent thrive. Whether you're just starting out or looking to take the next step, JMC offers a supportive environment where your contributions truly matter. Join us in shaping the future of real estate—where your work builds more than properties; it builds community.

We are seeking a motivated assistant to specialize in our tenant recertification process. You will work with our property, rental, and assistant property managers on tasks related to affordable housing activities. From on-site data collections to processing tenant information, you’ll be responsible for the administrative aspects of affordable housing recertification.

What You’ll Do:

• Schedule tenant recertification interviews.
• Assist with waitlist management and applicant processing.
• Coordinate apartment inspections for recertifications.
• Work with office staff on other administrative tasks as needed, i.e., collection of rent, answering phones, processing maintenance requests, assisting with social activities, etc.

What We’re Looking For:

• 2+ years of experience in an administrative position
• You’re an effective communicator with excellent written and verbal skills.
• In addition, you’re highly organized and can maintain complete and current resident files in accordance with company and regulatory agency policy.
• You have strong computer technology skills.As a plus, you have a working knowledge of affordable housing regulations.

What we offer:

• Competitive compensation and a $2,500 sign-on bonus
• Health & Wellness: Medical, Dental, Vision, and Life Insurance
• Paid Leave: We provide paid time off plus holidays
• Retirement: We offer a 401k program with a company match
• From collaborative team building offsites to spontaneous office fun, we’ve created an environment where everyone feels valued, supported, and excited to come to work.

Work Schedule:

Monday through Friday, 8:30 am - 5:00 pm.

Position pay range

$24.80 — $31 USD