Recertification Specialist

Winterwood Inc.; Charlotte (NC); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Sign-On Bonus

401(k) plan with matching

Health, dental, vision, life anddisabi

Paid time off

Referral program

Opportunities for advancement

Job summary

Winterwood, Inc. is seeking a Recertification Specialist to complete annual recertifications and ensure compliance with federal, state, and local housing regulations. The role emphasizes accuracy, resident relations, and thorough documentation.

The position requires LIHTC or public housing experience, strong computer skills, and the ability to manage multiple priorities. Training may include travel to Lexington, KY, with a Monday–Friday schedule and a $19/hour compensation.

Qualifications

• At least one year of LIHTC and/or public housing experience.
• Proficient computer skills required.
• Ability to manage multiple priorities and deadlines.
• Excellent communication with staff, residents, vendors and other individuals.

Responsibilities

• Schedule annual recertification appointments with clients.
• Conduct client processing interviews.
• Verify income, assets, student status and household composition to determine eligibility.
• Sign leases upon completion of verifications.
• Submit files to corporate compliance for approval.
• Ensure concessions stay within budgeted amounts.
• Conduct home visits for homebound clients.
• Complete landlord, food stamp and Section Eight documentation as needed.
• Input Section Eight voucher changes.
• Perform interim processing as necessary.
• Assist with Housing Review: pull reports/files, meet with auditors.
• Respond to calls and voicemails within 24 business hours.
• Perform other duties as needed.

Skills

LIHTC experience

Public housing experience

Proficient computer skills

Communication skills

Time management

Job description

Winterwood, Inc. is hiring for the role of Recertification Specialist. The Recertification Specialist will be responsible for completing all annual recertifications, ensuring compliance with federal, state, and local regulations related to public housing, tax credit, and equal opportunity housing guidelines. The ideal candidate will be detail-oriented and committed to performing all duties with professionalism and accuracy. A strong understanding of recertification processes, program compliance, and resident relations is essential for success in this position.

Position Details:

• Job Type:Full-time (40 hours per week)
• Work Schedule:Monday-Friday 8:30 AM-5:00 PM
• Compensation:$19.00 per hour

What We Offer:

• Sign-On Bonus:$500 (Payable on first paycheck. Rehires are eligible if their separation period has been 1 year or more).
• 401(k) plan with matching.
• Health,dental, vision, life and disability insurance.
• Paid time off (vacation, sick leave, holiday pay).
• Referral program.
• Opportunities for advancement and more!

What We're Looking For:

• At least one year of LIHTC and/or public housing experience.
• Proficient computer skills required.
• Ability to manage multiple priorities and deadlines.
• Effectively communicates with staff, residents, vendors and other individuals.
• Excellent customer service skills and able to work well in a team environment.
• A stable work history demonstrating reliability.
• Valid driver’s license and ability to travel for training.
• Successful completion of a pre-employment drug screening and criminal background check.
• Ability to travel to Lexington, KY for training.

What You'll Do:

• Scheduling annual recertification appointments with clients.
• Client processing interviews.
• Verifying income, assets, student status & household composition (along with other various documentation) to determine household eligibility.
• Lease signings upon completion of verifications.
• Submitting files to the corporate compliance department for approval.
• Ensuring that concessions due to clients do not exceed the budgeted amount.
• Home visits for clients that are homebound.
• Completing landlord, food stamp and Section Eight documentation, as needed.
• Inputting Section Eight voucher changes.
• Performing Interim processing, as necessary.
• Housing Review assistance (pulling reports & files, meeting with auditors, etc.)
• Answering, returning and making phone calls within 24 business hours (includes checking voicemails).
• Other job duties as needed.

Winterwood, Inc. is a growing family-owned property management company with over 40 years of experience in the industry. We achieve our mission and vision of Our People, First by living out our values each and every day with customer service.

Winterwood, Inc. is proud to be an Equal Opportunity Employer