Receptionist (Weekends)

Madison-Health-; Madison (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

Madison Health and Rehab in Madison, WI is seeking a customer-service oriented Front Desk Receptionist for weekend shifts. You will greet visitors, coordinate with residents’ families, and support the office team with projects while handling multi-line calls and directing guests to their destinations.

The role emphasizes strong communication, data entry ability, and familiarity with MS Office; prior healthcare or similar settings are preferred.

Qualifications

• 1+ year of data entry or office support experience.
• Healthcare experience strongly preferred.
• Proficient with MS Office applications.
• Experience with Point Click Care (PCC/POC) is highly desired.
• Strong written and verbal communication skills.
• Outstanding customer service abilities.

Responsibilities

• Greet visitors, staff and residents and their families in our reception area.
• Direct visitors to destinations and assist with directions as needed.
• Support the office management team with various projects.
• Manage a multi-line telephone system and transfer calls as necessary.
• Handle miscellaneous tasks assigned by the Administrator or Management Team.

Skills

Data entry

Office support

Healthcare experience

MS Office

Communication skills

Customer service

Tools

Point Click Care (PCC/POC)

Job description

Madison Health and Rehab is hiring a customer service driven Front Desk Receptionist to join our team in Madison, WI. As the Receptionist, you'll be the key person to greet and welcome our visitors, staff and our residents and their families into our community. You will be responsible to directing visitors to their destination, support the office management team with various projects, manage multi-line telephones, and performing a variety of projects as assigned by the Administrator or another member of the Management Team.

This position is a Part-Time Weekend Position every Saturday and Sunday

Requirements

• 1+ year of experience in data entry or office support
• Prior experience in Healthcare or similar setting is strongly preferred
• Strong computer skills and experience with MS Office
• Experience with Point Click Care (PCC/POC) highly desired
• Strong communications skills (oral and written)
• Outstanding customer service skills

At Madison Health, we are dedicated to providing a culture of dignity, kindness, individuality, and excellence for every resident, family member, and staff member. Join us in delivering exceptional care and making a meaningful impact in our community!

Madison Health and Rehabilitation is an Equal Opportunity Employer (EOE). All qualified applicants will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, veteran, or disability status.

Madison Health and Rehabilitation is committed to providing the best for our employees, benefits may vary based on the status of the employee. Pay is based on the years of experience. Please see facility for more details.