Receptionist (Temp PT)

Community College of Allegheny County; Pittsburgh (Allegheny County); On-site; USD 22,000 - 31,000; Part time

Job summary

Community College of Allegheny County is seeking a part-time, temp receptionist at the Main Campus in Pittsburgh. The role supports the Biology department and handles switchboard duties, visitor greeting, and general clerical tasks.

The position requires a high school diploma or GED with at least 6 months of switchboard experience. It offers daytime hours, a 25-hour workweek, and in-person work only across CCAC campuses.

Qualifications

• High school diploma or GED with at least 6 months of switchboard experience.
• Excellent customer service and communication skills are required.
• Ability to multi-task and work with diverse campus visitors.

Responsibilities

• Provide quality customer service to internal and external customers.
• Operate centralized telephone system and route calls.
• Greet and screen campus visitors per security policy.
• Perform clerical duties such as typing, filing, and maintaining logs.

Skills

Customer service

Multi-tasking

Communication

Teamwork

Attention to detail

Problem solving

Education

High school diploma or GED

Tools

Switchboard operations

Job description

Receptionist (Temp PT)

Employment Type:

Temporary Part-Time

Department:

Biology

Campus:

Main Campus

Salary Grade:

SEIU C - $19.33

Remote Work Option:

Fully In-Person (May be subject to change)

Work Hours:

This position will be scheduled daytime hours, Monday - Friday for 25-hours per week.

General Summary:

Performs general clerical duties including operating a centralized telephone system or telephone console, receiving and placing telephone calls for the entire campus and greeting and identifying campus visitors.

Education and Experience:

High school diploma or GED with at least 6 months of experience operating a switchboard.

Certifications/Licensures:

N/A.

Skills/Abilities Requirements:

Must maintain a friendly courteous demeanor in a busy environment. Requires the ability to multi-task, work well with others, and customer service mentality (both internal and external). This position must also be able to identify and react to potential security risk. Ability to travel to perform work duties at any campus or center location within the CCAC system. Must be able to operate various office equipment, including a personal computer and appropriate College software packages or equivalent. Should possess good organizational, customer service, communication, interpersonal and clerical skills. Detail oriented, ability to multi-task meet deadlines and be a team player. Required to have regular and timely attendance.

Physical Requirements, If Applicable:

Must be able to work in a general office environment with the ability to sit for at least 2 hours without interruption.

Duties:

1. Provides quality customer service to both internal and external customers.
2. Sets up and operates a centralized telephone system; receives and routes telephone calls; takes and delivers messages; provides general information to callers; pages personnel as needed.
3. Receives, greets, screens and directs campus visitors/vendors in accordance with campus security policy; notifies personnel of the arrival of visitors.
4. Performs various clerical duties including typing, filing, copying and maintaining various logs and records.
5. Trains personnel to operate the switchboard as necessary; advise trainees as to what type of information is to be publicized by the information booth.
6. Identifies potential security issues and possible safety threats from a distance without getting personally involved and immediately report.
7. Perform all duties in accordance with applicable laws, collective bargaining agreements, board policies and administrative regulations and directives.
8. Performs other clerical duties for specific/unique needs of the department.
9. Performs other related duties as required or assigned.

Job Category:

Office Support Staff/Maintenance/Housekeeping

Job Slot:

n/a

Clearances:

Current criminal record/child abuse clearances will be required if offered the position and in order to be employed at the College. The three clearances are Pennsylvania Child Abuse History Clearance, Pennsylvania State Police Criminal Records Check, and Federal Bureau of Investigations (FBI) Criminal Background Check. The College has provided instructions on how to obtain these clearances and are available here.