Senior Clerk (Reg FT)

Community College of Allegheny County; Pittsburgh (Allegheny County); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Comprehensive Health Coverage

Four-day workweek in the summer

403(b) retirement plan with employer-m

State-defined benefit pension

Group life insurance

Disability insurance

FSAs

Job summary

Community College of Allegheny County seeks a Senior Clerk (Regular Full-Time) at the Main Campus to perform general clerical duties in support of bookstore, library, registration and other college functions. Standard hours are 8:30 am to 4:30 pm, Monday through Friday, with occasional evening and weekend hours as needed.

Qualifications include a high school diploma or GED plus one year of office experience.

Qualifications

• Education: High school diploma or GED plus one year of relevant office experience.
• Must be able to travel to any CCAC campus or center location.
• Proficiency in college-supported software and strong customer service skills.

Responsibilities

• Provide quality customer service to internal and external customers.
• Perform general clerical duties including preparing correspondence, reports and forms.
• Maintain records, logs, files and reports.
• Answer calls, mail and visitors; respond to student inquiries.
• Edit documents for accuracy and completeness; manage supplies.

Skills

College software

Customer service

Communication

Organization

Team player

Regular attendance

Travel between CCAC campuses

Education

High school diploma or GED

Job description

Senior Clerk (Reg FT)

Position Title: Senior Clerk (Reg FT)

Employment Type: Regular Full-Time

Department: Academics

Campus: Main Campus

Salary Grade: SEIU D - $19.84

Remote Work Option: Fully In-Person (May be subject to change)

Additional Information:

Work Hours: Standard College hours are Monday - Friday, 8:30 am - 4:30 pm; Additional hours, including evening and weekend hours, may be needed to meet the needs of the department.

General Summary: Performs general clerical duties supporting the bookstore, library, registration or other college function, department or division.

Requirements

Education and Experience: High school diploma or GED plus one year of relevant experience gained from working in an office environment.

Certifications/Licensures: N/A.

Skills/Abilities Requirements:

• Requires proficiency in College supported software.
• Should be able to tactfully and courteously answer questions and provide information.
• Knowledge as related to the specific needs of the department to perform responsibilities.
• Ability to travel to perform work duties at any campus or center location within the CCAC system.
• Must be able to operate various office equipment, including a personal computer, switchboard as needed, and appropriate College software packages or equivalent.
• Should possess good organizational, customer service, communication, interpersonal and clerical skills.
• Detail oriented, ability to multi-task meet deadlines and be a team player.
• Required to have regular and timely attendance.

Physical Requirements, If Applicable: Must be able to climb using various apparatus. Must be able to lift, carry and move heavy materials for extended periods. Performs duties of a physical nature that include: sitting, standing, walking, bending, twisting, squatting, reaching, and climbing stairs and ladders/step stools. Typically, lifts/pushes/pulls/carries items that weigh up to 50 lbs. (occasionally heavier) and may require up to 50 lbs. of push/pull force to varying distances. Must be able to work in a general office environment with the ability to sit for at least 2 hours without interruption.

Duties

1. Provides quality customer service to both internal and external customers.
2. Performs general clerical duties including preparing correspondence, reports, forms and other data.
3. Sets up and maintains various records, logs, files and reports.
4. Receives and routes phone calls, mail and visitors.
5. Receives and responds to students inquiries and requests.
6. Reviews documents for accuracy and completeness and editing as necessary.
7. Maintains and order supplies.
8. Assists with training temporary others; may assign the work of temporary part-time and work-study student employees.
9. Perform all duties in accordance with applicable laws, collective bargaining agreements, board policies and administrative regulations and directives.
10. Performs other clerical duties related to specific/unique needs of the department.
11. Performs other related duties as required or assigned.

Job Open Date: 10/16/2026

Job Close Date: 11/2/2026

Benefits:

At CCAC, we take pride in offering an exceptional benefits package designed to support our employees' personal and professional well-being:

• Comprehensive Health Coverage: Access to an excellent health plan with a very low out-of-pocket expense network option.
• Generous Time Off: Enjoy a range of time-off benefits that are tailored to your position, along with a four-day workweek in the summer for an ideal work-life balance. These benefits vary and may include vacation, personal, sick, and holiday pay, as well as options like collegial coverage for faculty.
• Retirement Planning: Options include a 403(b) retirement plan with up to 10% employer match or a state-defined benefit pension.
• Financial Peace of Mind: Employer-paid benefits include group life insurance, short/long-term disability, and access to flexible spending accounts (FSAs).
• Wellness Support: Our Employee Assistance Program (EAP) is available for confidential support, with resources to address personal and professional challenges.
• Educational Support: Take advantage of tuition waivers, tuition reimbursement, Public Service Loan Forgiveness (PSLF) eligibility, and a variety of professional development opportunities to grow your career.
• Exclusive Employee Perks & Rewards: Save on theme parks, sporting events, electronics, and more!
• Additional Advantages: Free employee parking to make your commute easier.

Job Category: Office Support Staff/Maintenance/Housekeeping

Job Slot: 0578

Clearances: Current criminal record/child abuse clearances will be required if offered the position and to be employed at the College. The three clearances are Pennsylvania Child Abuse History Clearance, Pennsylvania State Police Criminal Records Check, and Federal Bureau of Investigations (FBI) Criminal Background Check. The College has provided instructions on how to obtain these clearances, which are available here.

Transcripts: Official educational transcripts will be required if offered a position.