Receptionist - State Farm Agent Team Member

Matt Stokes - State Farm Agent; Twin Falls (ID); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

SIMPLE IRA (matching)

Opportunity for advancement

Paid time off

Training & development

Competitive salary

Job summary

Matt Stokes - State Farm Agent is seeking a Receptionist to join the team and assist with front-desk duties, client communications, and administrative support. The role focuses on delivering exceptional customer service and supporting daily office operations.

Ideal candidates are organized, detail-oriented, and eager to learn about insurance products. Training will be provided, with opportunities for advancement within the agency environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Interpersonal skills

Sales mindset

Organization

Multitasking

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• SIMPLE IRA (matching)
• Opportunity for advancement
• Paid time off
• Training & development
• Competitive salary

ROLE DESCRIPTION:

Matt Stokes - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.