Receptionist - State Farm Agent Team Member Edmond - OK

State Farm; Edmond (OK); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Health insurance

Paid time off

Opportunity for advancement

Job summary

Kyle Dace - State Farm Agent is seeking a Receptionist to join the team in Edmond, OK. The role focuses on delivering friendly, organized support, handling inquiries, and guiding customers to the right agents for coverage options.

The ideal candidate is structured, detail-oriented, and eager to learn in a supportive insurance environment. This is a full-time, on-site position with opportunities for advancement and a strong benefits package.

Qualifications

• Experience in receptionist or customer service roles is required.
• Strong communication and interpersonal abilities.
• Excellent organizational and multitasking capabilities.
• Comfortable engaging in sales conversations with customers.

Responsibilities

• Greet customers in person and over the phone, directing them to the right team member.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Sales conversations

Organizational skills

Communication skills

Multitasking

Tools

CRM systems

Microsoft Office

Job description

Full Time in Edmond - OK

Replies within 24 hours

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ABOUT OUR AGENCY

Our agency thrives on a culture built around three core values Care, Knowledge, and Excellence. We are a high-energy, high-performing office where upbeat music keeps the momentum going, and stand-up desks keep the energy flowing. Wins are celebrated together as a team because we believe in lifting each other up. To us, the team is family—each member is valued and cared for personally and professionally.

We offer a comprehensive benefits package, including health, life, and retirement matching, along with PTO. Team members can also enjoy bonuses based on year-end results, team outings, and even opportunities for individual trips.

With 15 years of insurance experience and five as an agency owner, I’ve built a team of eight fully licensed professionals dedicated to providing top-notch service. We provide all the coaching and training you need to excel in your role.

Beyond the office, I host monthly networking events in Edmond and OKC, partnering with local businesses like real estate and mortgage brokers, small shops, and more. This reflects our commitment to building strong relationships within our community while creating growth opportunities for our team. Join us and be part of an exciting, supportive environment where you can truly thrive!

ROLE DESCRIPTION

Kyle Dace - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.