Receptionist - State Farm Agent Team Member

Stevelaneagency; Sand Springs (OK); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Hiring Bonus

Health insurance

Opportunity for advancement

Paid time off

401(k)

Bonus based on performance

Training & development

Competitive salary

Flexible schedule

Job summary

Steve Lane - State Farm Agent is hiring a Receptionist to join our Sand Springs office. You will greet customers, answer phones, schedule appointments, and support the team with daily administrative tasks in a fast-paced environment.

The ideal candidate is organized, customer-focused, and comfortable discussing insurance options. We offer a collaborative, friendly workplace, competitive pay, and opportunities for growth.

Qualifications

• Experience as receptionist or in customer service.
• Excellent communication and interpersonal abilities.
• Strong organizational and multitasking skills.
• Willingness to participate in sales conversations.
• Proficient with Microsoft Office and CRM software.

Responsibilities

• Greet customers in person and by phone and direct to team.
• Schedule appointments and manage office communications.
• Maintain customer records and handle inquiries.
• Engage with customers to identify insurance options.
• Provide excellent service and support to team.
• Assist with administrative tasks.

Skills

Receptionist experience

Customer service

Communication skills

Interpersonal skills

Organizational multitasking

Sales conversations

Computer skills

Tools

Microsoft Office

CRM systems

Job description

Receptionist - State Farm Agent Team Member

Full Time in Sand Springs - OK

Compensation $35,000.00 - $45,000.00 per year

Benefits

• Hiring Bonus
• Health insurance
• Opportunity for advancement
• Paid time off
• 401(k)
• Bonus based on performance
• Training & development
• Competitive salary
• Flexible schedule

About our agency

I opened my State Farm agency in 2010 and currently lead a team of six with more than 65 years of combined insurance experience. I'm passionate about helping customers protect what matters most while building a workplace where people can grow, succeed, and enjoy coming to work each day. You'll also be greeted by our office dog, Ellie, who is part of the team and comes to work every day!

Giving back to our community is a core part of who we are. I've been actively involved in many local civic organizations over the years, serving on boards and as president of groups such as Rotary, the Chamber of Commerce, and the Sand Springs Education Foundation. Building strong relationships in our community is just as important to us as building them with our customers.

Our agency offers health benefits, a 401(k), and a strong commitment to work-life balance. We believe in supporting our team members both professionally and personally so they can build rewarding, long-term careers.

Our culture is truly family-oriented. We work hard, hold each other accountable, and have a lot of fun together along the way. I believe in giving my team the freedom and autonomy to succeed without micromanaging. If you're looking for a supportive team where your contributions are valued and you can grow both personally and professionally, we'd love to meet you.

Role Description

Steve Lane - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.