Receptionist - State Farm Agent Team Member Columbus - OH

Sfburton; Columbus (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License paid by agency

Simple IRA

Health insurance

Paid time off

Bonus based on performance

Opportunity for advancement

Job summary

Beau Burton - State Farm Agent in Columbus, OH is seeking a Receptionist-Team Member to greet clients, manage calls, and keep the office running smoothly.

You will handle scheduling, customer records, and explore insurance options with customers, contributing to a welcoming, efficient workplace.

This full-time role offers a friendly culture, health benefits, a simple IRA, PTO, and opportunities for advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Well-organized with multitasking abilities.
• Comfortable with sales conversations and identifying opportunities.
• Proficient with Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone.
• Manage appointments and office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to discuss insurance options.
• Provide excellent customer service and follow up on needs.
• Support team with administrative tasks.

Skills

Customer service

Communication skills

Organization & multitasking

Sales conversations

CRM familiarity

Tools

CRM software

Microsoft Office

Job description

Full Time in Columbus - OH

Replies within 24 hours

• License Paid by Agency
• Simple IRA
• Health insurance
• Opportunity for advancement
• Paid time off
• Bonus based on performance

ABOUT OUR AGENCY

We’re excited to be approaching our 10-year anniversary this December! Our close-knit team is made up of 5 full-time and 1 part-time team members, and we treat each other like family. With a strong team spirit, we work toward shared goals while keeping things light and fun—mixing professionalism with plenty of camaraderie along the way.

We offer a retirement plan with match, paid time off, a benefits allotment, and ongoing promotions with rewards like cash, extra time off, or items from a team member’s wish list. I bring 20 years of State Farm experience (including time as a team member myself) and a Bachelor’s in Business Administration from Elon University, with a focus on Management. Our office is laid back but driven—we push hard for results while keeping a positive, supportive vibe.

ROLE DESCRIPTION

Beau Burton - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $35,000.00 - $50,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.