Receptionist - State Farm Agent Team Member

Talentify; Highland (AR); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Advancement opportunities

Paid time off

Training & development

Performance bonus

Competitive salary

Flexible schedule

Job summary

Michael Clayton - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our office. You will warmly greet clients, manage scheduling, and support administrative tasks while identifying opportunities to discuss insurance options.

The ideal candidate is organized, detail-oriented, and confident in customer interactions, with basic computer skills and the ability to balance multiple duties in a fast-paced, friendly environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Organizational skills

Multitasking

Sales conversations

Microsoft Office & CRM

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2023 and currently lead a growing team of two. Before becoming a State Farm agent, I spent several years as an Agent Aspirant and led a successful sales team. Outside of work, I'm married with an 11-year-old daughter and a mini Goldendoodle. I enjoy endurance sports, including marathons and gravel bike riding, and love taking on new challenges.

Giving back to the community is one of my greatest passions. Our agency actively supports the local women's shelter, county fairs, school sports, and yearbook programs, and we're proud to stay involved throughout the tri-county area.

Our agency offers licensing reimbursement, a strong commitment to work-life balance, team lunches, team bonding events, and fun performance incentives like amusement park tickets, weekend getaways, and other giveaways. We believe in celebrating success and creating a workplace where people enjoy coming to work.

Our culture is upbeat, collaborative, and focused on helping one another grow. We coach each other, celebrate wins together, and always look for opportunities to improve.

I'm looking for someone who is positive, outgoing, team-oriented, and genuinely enjoys helping others. If you're ready to grow with a supportive and energetic team, we'd love to meet you.

ROLE DESCRIPTION:

Michael Clayton - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers.

We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.