Receptionist - State Farm Agent Team Member

Michaela Voeller - State Farm Agent; Chehalis (WA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Michaela Voeller - State Farm Agent is seeking a Receptionist to join the team. The role involves greeting customers, handling inquiries, scheduling, and maintaining records, with opportunities for advancement in a supportive, growth-oriented office.

The ideal candidate is organized, detail-oriented, and eager to learn about insurance products and client needs. Training is provided in a collaborative, community-focused environment.

Qualifications

• Receptionist or customer service experience required.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Willingness to engage in sales conversations.
• Basic computer skills including MS Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Sales conversation

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency:

I opened my agency in 2023 after working as a State Farm team member, bringing firsthand experience into building a supportive and grounded office. Today, our team includes five members, and we’re focused on growing together in a way that’s intentional and people-centered. I’m married with a young child and enjoy spending time outdoors, gardening, and staying active in our church, which influences the values we bring into the workplace. Giving back to the community is important to us as well, and while we’re still growing, service remains a priority.

We offer a 401k, flexibility, and licensing reimbursement to support both personal and professional growth. Our office culture values humility, honesty, hard work, and teamwork. We’re looking for someone who is coachable, adaptable, a good listener, and motivated to grow — someone who wants to contribute to a positive, collaborative environment while building a meaningful career.

Role Description:

Michaela Voeller - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.