Receptionist - State Farm Agent Team Member

Jessica Cruz Phung State Farm; Winter Haven (FL); On-site; USD 31,000 - 40,000; Part time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Jessica Cruz Phung State Farm Agent is seeking a part-time Receptionist to greet customers, manage appointments, and handle inquiries in Winter Haven, FL. The role supports the sales team by engaging with prospective and existing customers and maintaining records in CRM systems.

The ideal candidate is highly organized, customer-focused, and ready to contribute to a high-energy, team-driven office that values growth and work-life balance. Training and advancement opportunities are available.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone and direct them to the right team member.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.

Skills

Communication

Multitasking

Customer service

Sales conversations

Tools

CRM systems

Microsoft Office

Job description

Receptionist - State Farm Agent Team Member

Part Time in Winter Haven - FL

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in 2024 after spending seven years as a State Farm agent aspirant while earning my bachelor’s degree in business management from Rollins College. Before joining State Farm, I worked as a server, and I’ve always been driven by the goal of owning my own business and doing work that truly matters. Today, our team has grown to seven members, and we’re focused on building something that’s both high-performing and purpose-driven.

Community involvement is important to us, and we stay active through organizations like the Hispanic Heritage Foundation, Hillsborough Community College, and Ashley’s Hope to Dream. We offer strong work-life balance and reimburse licensing costs to support long-term growth. Our office culture is competitive in the best way - high-energy, nationally competitive, and deeply rooted in teamwork and positivity.

We’re looking for driven individuals who want to grow, push themselves, and succeed as part of a collaborative, high-performing team.

Role Description

Jessica Cruz Phung - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $31,000.00 - $40,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.