Receptionist - State Farm Agent Team Member

Martin Ins Agcy Inc; Mineral Wells (TX); On-site; USD 15,911 - 22,661; Full time

Job summary

An insurance agency in Mineral Wells seeks a Receptionist - State Farm Agent Team Member to manage customer interactions and support office operations. The ideal candidate should have experience in customer service, strong organizational skills, and the ability to engage in sales conversations. Duties include greeting customers, scheduling appointments, and maintaining records. Compensation is $14.00 per hour, providing an opportunity to grow within the insurance industry and contribute to a positive workplace.

Qualifications

• Previous experience in a receptionist or customer service role.
• Highly organized and detail-oriented individual.
• Comfortable engaging in conversations with customers.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales conversation skills

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Role Description

April Martin - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $14.00 per hour

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State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.