Receptionist - State Farm Agent Team Member

Lopezoffice; Winter Park (FL); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

A leading insurance agency is seeking a Receptionist to join their supportive team. The role involves greeting customers, managing appointments, and providing excellent customer service. Ideal candidates will have experience in a customer service role, strong communication skills, and basic computer knowledge. Offering a competitive hourly wage between $17.00 - $25.00, this position is perfect for those looking to grow within a collaborative environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Provide excellent customer service and follow up on customers needs.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Basic computer skills

Bilingual Spanish or Portuguese

Tools

Microsoft Office

CRM systems

Job description

Overview

Full Time in Winter Park - FL

• Hiring bonus
• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

About Our Agency

I opened my agency in 2003 after beginning my career in State Farm claims, and over the years we’ve grown into a strong team of 23. State Farm has become a true family business for us — both of my daughters now work alongside me in the agency. Our philosophy is simple: take care of our team so we can take great care of our customers. We’re serious about doing excellent work, but we also make sure the office stays supportive, collaborative, and fun. We hold quarterly team-bonding events and stay focused on motivating one another, celebrating wins, and stepping in to help whenever needed. We offer holiday pay, flexibility when life calls for it, a 401k, health benefits, hiring bonuses, and the opportunity to attend State Farm conferences for team development and time away together. We’re looking for team members who value teamwork, enjoy helping others succeed, and want to be part of an environment where people work hard while genuinely supporting one another. If you’re looking for a place where you can grow, feel connected, and make an impact, this could be the right fit for you.

Role Description

Tony Lopez - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish or Portuguese preferred.

Compensation $17.00 - $25.00 per hour

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