Receptionist - State Farm Agent Team Member

Caleb Hanke - State Farm Insurance Agent; Wichita (KS); Vor Ort; USD 18.000 - 25.000; Vollzeit

Benefits dieser Stelle

Opportunity for advancement

Paid time off

401(k) matching

Zusammenfassung

Hanke Insurance and Financial Services in Wichita, KS seeks a Front Desk and Phone Receptionist to greet customers, manage scheduling, and handle inquiries with a customer-focused approach. The role includes identifying opportunities to discuss insurance options and maintaining accurate customer records.

Strong communication and organizational skills are essential. The position may involve evenings or Saturdays for events, and a base pay with potential commissions.

Qualifikationen

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Aufgaben

• Greet customers in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with administrative tasks and projects.

Kenntnisse

Communication

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Jobbeschreibung

Full Time Wichita - KS

Replies within 24 hours

• Opportunity for advancement
• Paid time off
• 401(k) matching

ROLE DESCRIPTION:

Hanke Insurance and Financial Services is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Front Desk and Phone Receptionist.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $13.00 - $18.00 per hour

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Wichita, KS and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Will you work in a position with a base salary + commission compensation structure? *

Our employment process requires an in-depth background investigation verifying clear criminal history. Are you willing to proceed with this application? *

This position may require you to work certain evenings (for marketing/events) and/or Saturdays. Can you work this schedule? *

Referral code from a current employee If no code provided, add their name instead.

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