Receptionist - State Farm Agent Team Member

Christaylorinsurance

Atchison (KS)

On-site

USD 40,000 - 45,000

Full time

14 days+

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Benefits offered by this job

Simple IRA

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

PTO and holiday pay

Reimbursement for licensing costs

Flexible schedule

Training & development

Job summary

Christaylorinsurance in Atchison, KS is seeking a full-time Receptionist - State Farm Agent Team Member. The ideal candidate should possess excellent communication skills, organizational abilities, and previous customer service experience. Responsibilities include greeting customers, managing scheduling, and assisting with inquiries. Benefits include a Simple IRA, health insurance, PTO, and performance bonuses. A dynamic and supportive work culture focused on growth and teamwork awaits you.

Qualifications

Previous experience in a receptionist or customer service role.
Strong communication and interpersonal skills.
Excellent organizational and multitasking abilities.
Comfortable with engaging in sales conversations.
Basic computer skills.

Responsibilities

Greet customers warmly in person and over the phone.
Manage appointment scheduling and office communications.
Assist in handling incoming inquiries and maintaining customer records.
Engage with prospective and existing customers about insurance options.
Provide excellent customer service.

Skills

Customer service experience

Communication skills

Organizational abilities

Sales conversation engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Receptionist - State Farm Agent Team Member

Full Time
Atchison, KS

About the Agency

Our agency opened in 2014 and continues to grow as we look to expand our team. Before becoming a State Farm agent, I spent 10 years as a professional umpire and later worked with several insurance agents, gaining valuable experience before starting my own agency. I’m a graduate of Kansas State University and a proud parent of five daughters and grandparent to six. Family is a big part of my life, and that carries into how I build and support our team. We stay involved in the community by supporting local causes and donating to golf tournaments and events around town. For our team, we offer PTO, holiday pay, health benefits, a Simple IRA, reimbursement for licensing costs, and a strong focus on work‑life balance. Our office culture is supportive, team‑oriented, and built on trust. I’m not a micromanager—I believe in giving people ownership of their role while supporting each other along the way. We’re looking for someone who is self‑motivated, results‑driven, and a true team player who wants to grow and succeed with us.

Role Description

Seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. The ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, you are invited to join us.

Responsibilities

Greet customers warmly in person and over the phone, directing them to the appropriate team members.
Manage appointment scheduling and office communications.
Assist in handling incoming inquiries and maintaining customer records.
Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
Provide excellent customer service and follow up on customers’ needs.
Support the team with various administrative tasks and projects.

Qualifications