Receptionist - State Farm Agent Team Member

Neil Daly - State Farm Agent; Washington; On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Career advancement

PTO

Training & development

Job summary

Neil Daly - State Farm Agent is seeking a personable Receptionist to greet customers, manage appointments, and support daily office operations in the local region. The role focuses on delivering excellent customer service and identifying opportunities to offer insurance options.

A strong team culture supports training, development, and career growth within the agency. The ideal candidate is organized, detail-oriented, and comfortable in a sales-driven environment, with basic computer skills and

Qualifications

• Experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.
• Convert inbound calls into sales opportunities.

Skills

Customer service

Communication

Organizational skills

Multitasking

Sales conversations

Microsoft Office

CRM systems

Tools

CRM systems

Job description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2020 and currently lead a team of five. Before becoming an agent with State Farm, I worked alongside my father, who was also a State Farm agent. Growing up around the business gave me a strong appreciation for helping customers, building relationships, and serving the community.

I’m a graduate of University of Oregon and am the proud father of two daughters. We also have a black lab who keeps life interesting. Outside of work, I enjoy spending time with family and staying involved in the local community.

Our agency is active throughout the Ridgefield area and supports a variety of community initiatives. We sponsor the Clark County Flag Football League and have been involved with organizations such as the Northwest Blind Athlete Association. Giving back and staying connected locally are important parts of who we are.

We offer PTO, paid holidays, licensing reimbursement, and a strong focus on work-life balance. We believe in creating an environment where people can be successful while still enjoying life outside of work.

Our office culture is relaxed, supportive, and team-oriented. We believe in helping each other succeed and creating a positive environment where everyone contributes. I’m looking for someone who is competitive, motivated, adaptable, and willing to take initiative. If you’re a go‑getter who enjoys working with people and wants to grow within a supportive team, this could be a great fit for you.

ROLE DESCRIPTION:

Neil Daly - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.
• Convert inbound calls into sales opportunities

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.