Receptionist - State Farm Agent Team Member

State Farm Agent; Town of Carmel (NY); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent in Town of Carmel is seeking a Receptionist – State Farm Agent Team Member. The ideal candidate will be organized, detail-oriented, and ready to contribute to a positive workplace atmosphere. Responsibilities include greeting customers, managing appointments, and engaging with insurance options.

The position offers a competitive salary ranging from $50,000 to $65,000 per year and various benefits, including health insurance and a flexible schedule.

Qualifications

• Previous experience in a receptionist or customer service role required.
• Strong communication and interpersonal skills necessary.
• Excellent organizational and multitasking abilities required.
• Must be comfortable engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers.
• Provide excellent customer service and follow up on customers’ needs.
• Support the team with various administrative tasks.

Skills

Previous experience in a receptionist or customer service role

Communication and interpersonal skills

Organizational and multitasking abilities

Comfortable with engaging in sales conversations

Basic computer skills, including Microsoft Office and CRM systems

Job description

About Our Agency

With 38 years of experience and a second‑generation State Farm legacy, our agency is proud to be a well‑established presence in the community. We have a team of five and work in a modern, professional office that still feels like family. Our culture is close‑knit, and even our mascot, Molly (our 11‑year‑old pup), brings joy to the team and clients alike.

Benefits

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

We are currently seeking a dynamic individual to join our team as a Receptionist – State Farm Agent Team Member. Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers’ needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation

$50,000.00 – $65,000.00 per year

Agency Services

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, and College Planning.
• Our office is located in Carmel, NY.
• I have been a State Farm agent since 1993.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Employee.
• Our agency has received awards including: Chairman’s Circle, Ambassador Travel, Legion of Honor, and Silver Scroll.

Legal Statement

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.